Job Description

Description

Purpose This role is responsible for implementing and executing service training programs for Sydenstricker Nobbes employees primarily service technicians. Works with John Deere Training Organization to deliver certified service technician classes at dealer locations. Responsibilities Become properly certified by John Deere before delivery of any John Deere training course Organize on site logistics of all training courses including needed equipment, training material/aids, shop and classroom and other misc. items prior to class start time Deliver training courses to attendees as outlined in the Leaders Guide Ability to motivate students of diverse backgrounds and learning styles Keep track and report all classes taught, scores earned and roster of attendees Responsible for ensuring that all students attend the class for the full duration Coordinating and monitoring work studies, tours and industry visits Stay current on new products and technology while regionalizing material to audience Coordinates and schedules all in-house technician training May participate in Service EDUCATE Training programs required for the development of skills and knowledge Operates and maintains vehicles, tools and equipment required to perform job responsibilities Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains current knowledge of John Deere and competitive products Additional duties include continuing an excellent working relationship with the sponsoring location Service Managers, student recruitment and advisement

Qualifications

Experience, Education, Skills and Knowledge 4+ years of experience performing service repairs; demonstrated experience consistently meeting performance metrics preferred Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment Experience operating vehicles, tools, and equipment for training purposes Experience with basic computer functions; experience using Service ADVISOR or other computer based diagnostic repair tools preferred Experience working cooperatively in a team environment Experience communicating effectively verbally and in writing High School Diploma, GED, or equivalent experience required; Associates degree preferred Valid drivers license required; CDL (Commercial Drivers License) preferred