Job Description

Case Manager - Bilingual Spanish/English/Dari/Pashto

SUMMARY

Case Manager will provide refugee resettlement and integration support for ongoing and collaborative efforts by federal, state, and local governments, NGOs, non-profits, resettlement agencies, and community organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following:

• Responsible for the direct management of individual refugee cases and timely delivery of core services, and consistent documentation of services to each refugee family assignment.
• Provides on-going consolation and assistance to resettlement partner staff.
• Assist in securing suitable/affordable housing and coordinate the delivery of furniture/supplies to newly arriving refugee families.
• Ability to conduct a home visit and, when necessary, transport and accompany clients to assist in their access to different government and community services.
• Coordinate initial services for arriving refugees and develop individual service plans. Continue to assess individual and household needs according to program guidelines throughout the service period.
• Collaborate with local health departments, social services offices, mental health providers, school systems and other services providers to ensure required services deliveries to refugees.
• Ensures language and cultural competency, mental health and social services in support of program.  
• Performs other job-related duties as assigned.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in social work, counseling, OR related fields with no less than 2 years of professional experience providing case management services, including refugee resettlement, immigrant support, and or non-profit operations.  

KNOWLEDGE, SKILLS AND ABILITIES

• Bilingual (English/Dari/Pashto or Spanish) communication skills are required.   
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to communicate clearly and effectively via oral and written means.
• Ability to present a positive demeanor to individuals, their families, staff, supportive services personnel, and the general public.
• Ability to remain calm during difficult circumstances and emergencies.
• Able to effectively manage significant documentation.
• Advanced knowledge of case management services and community resources; Federal, state, tribal and territorial disaster assistance programs, housing & utility assistance and disability benefits.
• Proficient in utilizing Outlook, Word and Excel; PowerPoint, Access, Visio.
• The ability to successfully pass a drug screen and a federal background check is mandatory.

WORK ENVIRONMENT

Work will be performed primarily in a climate-controlled office environment. Travel is required to site up to 100% of the time if not local to area. 

 ABOUT THE TEAM   

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S. As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios — ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

Since 2012, our team of companies has won $6 billion in government contracts and completed more than 5,300 federal missions. Our 3,600+ employees work in 20+ countries, 50 states and 2 U.S. territories.

Compliance

Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information.

We are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, gender identity and sexual orientation. 

ABOUT THE TEAM 

Cherokee Federal is a division of Cherokee Nation Businesses, the economic engine of Cherokee Nation, the largest Native American tribe in the U.S.  As a trusted partner, the Cherokee Federal team of companies manages nearly 2,000 projects of all sizes across the construction, engineering and manufacturing and mission solutions portfolios – ranging from advanced data analytics and telehealth to cybersecurity, cloud and logistics.

#CherokeeFederal

#LI-ONSITE