Job Description

Overview

We are seeking a dedicated and detail-oriented Cargo Operations Specialist to join our dynamic team in Los Angeles, CA. In this role, you will play a crucial part in ensuring the smooth and efficient handling of cargo operations. If you have a passion for logistics and thrive in a fast-paced environment, we want to hear from you!

Cargo Booking & Coordination

• Coordinate and oversee cargo operations, ensuring compliance with safety and regulatory standards.
• Manage the scheduling and tracking of shipments, optimizing routes and minimizing delays.
• Collaborate with internal teams and external partners to resolve any operational issues.
• Prepare and maintain accurate documentation for all cargo transactions.
• Monitor inventory levels and assist in stock management to ensure timely replenishment.
• Conduct regular audits of cargo operations to identify areas for improvement.
• Provide exceptional customer service by addressing inquiries and resolving concerns promptly.

On-Site Cargo Operations

• Monitor ground handling agents (AGI) operational procedures and provide timely updates.

• Verify compliance with cargo handling procedures, including space confirmation and cargo compartments clearance

• Coordinate with agents to resolve unexpected operational issues

• Supervise aircraft loading and unloading activities

• Monitor ramp operations to ensure safe and timely aircraft handling.

Flight Operations & Documentation

• Prepare cargo load plans using manual or computerized systems

• Complete aircraft weight and balance documentation

• Coordinate with dispatchers and maintenance teams on inbound and outbound flights.

• Review cargo documentation for accuracy and completeness

Communication & Operational Support

• Communicate effectively with internal teams, external vendors, and partner agencies
• Support operational efficiency, customer service, and cost control
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent; a degree in logistics, supply chain management, or a related field is a plus.
• Proven experience in cargo operations or logistics management.
• Strong understanding of shipping regulations and compliance requirements.
• Excellent organizational and multitasking skills.
• Proficient in using logistics software and Microsoft Office Suite.
• Effective communication skills, both verbal and written.
• Ability to work independently and as part of a team in a fast-paced environment.
• Available and willing to work overnight shift from 9:00pm - 7:00am

You should be proficient in:

• Cargo Operations
• Documentation Accuracy
• Logistics Management
• Shipping Regulations
• Operational Efficiency

Machines & technologies you'll use:

• Logistics Software
• Microsoft Office Suite
• Cargo Load Planning Systems