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CALL CENTER ASSISTANT

Parsons Co.

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Honolulu, HI
LOCATION

Job Description

As posted by the hiring company

Job Overview:

Minimum Clearance Required to Start:

Not Applicable/None

Job Description:

Ready to put your skills to work on Technical or Engineering projects? Are you great with people and have willingness to work hard to get the job done? Parsons is seeking a candidate with a desire to enhance the fabric of our community.

Role:

Under close supervision, responds to routine telephone inquiries about the company and/or its services. Incumbent is expected to follow established procedures and base his/her responses on information provided in standard company reference documents.

Responsibilities:

Responds to routine telephone inquiries about the company and/or its services.

Uses a computer system to track such calls and enters information regarding nature of call.

Performs other responsibilities associated with this position as may be appropriate.

Qualifications:

High school diploma (or equivalent) and typically 2+ years of relevant work experience.

Requires good verbal communication skills, as well as basic data entry skills.

The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by federal, state, provincial or local mandates or customer requirements.