Business Systems Analyst


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Hunt Valley, MD

Job Description

As posted by the hiring company

Job Overview:

Who We Are

Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.


This role is in Textron System’s Air Systems business area. Visit & to read more about who we are and the products we make!


About This Role


The Business Systems Analyst position is a hybrid role that requires an applicant skilled in understanding data relationships and transactions, performing data analytics, maintaining, and improving existing tools, and providing application support to users. The candidate must be a self-driven problem solver with the ability to collaborate across multiple teams and stakeholders. They will be the key point of support and innovation for a suite of data-driven applications and tools. The right person will be able to support the ongoing day to day tasks required to sustain operations while also fielding new requests. This is a role with a wide range of opportunities to shape and grow our tools and applications



We believe people should love what they do – in this role, you will be responsible for:

  • Ownership of an inventory and logistics database and associated web-based application to include version updates, system configuration, user account management, ad-hoc queries, data entry, revision testing, and troubleshooting.
  • Supporting internal and external users of a suite of iOS tools to include account creation, functionality and access issues, training, and user acceptance testing. Interface regularly with the IT team to facilitate application updates and fixes. Owner-advocate for this tool suite and its product roadmap.
  • Providing reporting and analytics. Support an existing collection of QlikView dashboards. Execute ongoing updates to improve existing dashboards and develop new self-service analytics. Evaluate new business analytics tools and approaches to improve existing data delivery and author new data products.
  • Maintaining and improving a set of Microsoft Access and Microsoft Excel tools using both VBA and SQL.
  • Owning and providing access to SharePoint sites, importing documents, and disseminating information about content. Interface with IT to improve existing Sharepoint processes.


  • A Bachelor's degree or equivalent and a minimum of two years’ experience in business or information management systems is required. Specialty experience in information systems is preferred.
  • Understanding of data relationships, transactions, and models.
  • Proficient with Microsoft Office products (Excel and Access).
  • Skilled in Visual Basic for Applications (VBA).
  • Intermediate proficiency in SQL.
  • Experience with Business Intelligence or Data Visualization Tools (QlikView, QlikSense, OBIEE, Tableau, Microsoft Power BI, other).
  • Familiarity with Microsoft SharePoint.
  • Desirable qualifications:
    • A background in customer support.
    • Experience using Catalog Ordering and Logistics Tracking System (COLTS) or similar logistics management databases.
    • Familiarity with Oracle tools.
    • Experience with Qlik NPrinting reporting platform.


How We Care

At Textron Systems, our talented people make us successful.  We promote an inclusive environment where we value individuality, differences, and unique perspectives.


Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples!

 - Flexible Work Schedules

 - Education Assistance

 - Career Development & Training Opportunities

 - Wellness Program (including Fitness Reimbursement)

 - Medical, Dental, Vision & 401(K) with Company Funding

 - Paid Parental Leave


Are you a Military Veteran?

Textron's products and services are trusted everyday by those who protect our country.  We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.