JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Business Support, PDS Projects - JLL

What this job involves:

The Business Support, PDS Projects is the operational backbone of JLL's client account management, ensuring seamless data flow, reporting accuracy, and documentation integrity across a dynamic portfolio of projects. In this role, you'll bridge project teams, clients, and technology platforms—transforming raw project data into polished weekly reports, maintaining mission-critical document repositories, and enabling senior leadership to make informed decisions with confidence. If you thrive in structured environments where accuracy matters, deadlines are non-negotiable, and your organizational skills directly impact client satisfaction, this role offers a meaningful opportunity to support high-stakes construction and facilities projects while developing expertise in project controls and client reporting excellence.

What your day-to-day will look like:

Drive the weekly reporting cycle from start to finish. Coordinate data collection from Senior Project Managers, consolidate inputs across the portfolio, validate accuracy, and produce client-ready weekly status reports that meet both JLL and client formatting standards—all delivered on time, every week.

Maintain data integrity across all project tracking systems. Perform quality checks on budget, schedule, and safety data submissions, identify inconsistencies or gaps, and work directly with project managers to resolve issues before they reach the client or executive leadership.

Manage comprehensive document control operations. Ensure all project documents—contracts, submittals, RFIs, change orders, compliance records—are current, properly filed, and accessible across both JLL platforms (Adaptive Work, Ingenious, SharePoint) and client-designated systems, maintaining audit-ready documentation standards.

Develop and maintain analytical tracking tools. Build and update Excel-based dashboards, pivot tables, and rollup reports that provide portfolio-wide visibility into project performance, enabling data-driven decision-making for account leadership and client executive presentations.

Coordinate seamless information flow between stakeholders. Upload completed reports and documentation to client portals on schedule, maintain distribution logs, prepare meeting materials and agendas, take minutes, track action items, and ensure all parties have access to the information they need when they need it.

Support project setup and team onboarding activities. Establish file structures for new projects, provision system access for new hires, maintain team rosters and contact directories, and handle special projects or ad hoc research requests that support the broader account management function.

Continuously improve operational efficiency. Identify opportunities to streamline reporting workflows, enhance data collection processes, and leverage technology to reduce manual effort while increasing accuracy and responsiveness across the account portfolio.

Required Qualifications:

Minimum 2–3 years of experience in project coordination, administrative support, or data analyst roles within construction, real estate, or facilities management environments
Advanced Microsoft Excel proficiency including pivot tables, complex formulas, data validation, conditional formatting, and chart creation for analytical reporting
Demonstrated ability to manage multiple concurrent deadlines with exceptional accuracy in fast-paced, deadline-driven environments where errors have client-facing consequences
Strong written communication skills with meticulous attention to detail—capable of producing polished, professional client-deliverable documents with minimal supervision
Proficiency across the Microsoft Office 365 suite (Word, PowerPoint, Outlook, Teams, SharePoint) with comfort navigating cloud-based collaboration platforms
Proven ability to work independently and proactively in remote or distributed team environments, taking ownership of deliverables without constant oversight
Organizational excellence and disciplined approach to record-keeping, version control, and systematic file management

Preferred Qualifications:

Experience with construction project management software platforms such as Procore, Adaptive Work, Ingenious, or comparable systems used in professional construction management
Familiarity with document control best practices including naming conventions, revision tracking, and audit-compliant filing systems in construction or facilities contexts
Background supporting client-facing reporting in professional services, owner's representative, or consulting environments where presentation quality directly impacts client relationships
Basic understanding of construction project terminology, phases, and documentation types (submittals, RFIs, change orders, closeout documents)
Experience working with automotive, industrial, or manufacturing sector clients where safety compliance and documentation rigor are paramount
Exposure to data visualization tools such as Power BI, Tableau, or similar platforms for creating executive-level dashboards and analytics
Prior experience coordinating onboarding activities, system access provisioning, or supporting hiring processes in project-based organizations

Location:

Remote

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

55,000.00 – 65,000.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Ann Arbor, MI, Dallas, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.