Job Description

Hybrid: Onsite Tu & W

We are seeking a highly analytical and detail-oriented Business Analyst to support digital product delivery initiatives by transforming business requirements into well-defined, actionable user stories and requirements that can be efficiently executed by development teams.

The Business Analyst will partner closely with Product Managers, business stakeholders, UX, and technology teams to ensure work is clearly defined, properly prioritized, and ready for development. This role will be responsible for eliciting requirements, documenting business processes, creating user stories and acceptance criteria, supporting backlog management, facilitating delivery activities, and ensuring solutions meet business objectives.

The ideal candidate has experience working in Agile environments and excels at bridging the gap between business needs and technical implementation.

Requirements Elicitation & Analysis

• Partner with Product Managers and business stakeholders to understand business objectives, customer needs, workflows, and desired outcomes.

• Translate complex business needs into clear, actionable functional requirements.

• Document business rules, process flows, decision logic, dependencies, and exception handling scenarios.

• Identify gaps, risks, assumptions, and dependencies within requirements.

• User Story Development

• Create high-quality user stories that are clear, complete, testable, and ready for development.

• Develop detailed acceptance criteria using industry best practices.

• Ensure stories contain sufficient business context, user value, and expected outcomes.

Backlog Management & Prioritization

• Support Product Managers in managing and maintaining the product backlog.

• Assist with backlog grooming and refinement activities.

• Validate that stories meet "Definition of Ready" criteria prior to entering development.

• Track dependencies across teams and initiatives.

Delivery Support

• Clarify requirements and answer questions during development.

• Work collaboratively with developers, testers, architects, UX designers, and Product Managers to remove ambiguity.

• Ensure development teams have the information necessary to successfully deliver solutions.

Testing & Validation

• Support creation and execution of User Acceptance Testing (UAT).

• Validate delivered functionality against documented requirements and acceptance criteria.

• Assist in identifying, documenting, and prioritizing defects.

• Verify solutions meet business objectives before release.

• Coordinate stakeholder reviews and business signoffs where required.