Job Description

Position Title:  Branch Manager  

Location:  Kailua-Kona, HI (W084)
Work Schedule & Shift:  Monday - Friday / 7:30 AM - 3:00 PM

How will you CONTRIBUTE and GROW?

The primary purpose of the Branch Manager is to coordinate and direct the day-to-day store operations to meet or exceed sales and margin targets by promoting sales and good customer service; maintain adequate inventory levels and monitors purchases to control expenses.  Ensures both facility and staff are in compliance with Safety and Regulatory standards.  Provide guidance to team members on how to provide effective and efficient service to customers, good housekeeping, and overall operating efficiency.

In particular, you will: 

• Provide consistent professional customer service to all walk-ins or call-in customer inquiries regarding products, price, and technical information.
• Support the outside sales force as needed in servicing and obtaining new business.
• Oversee and ensure that cash reports, charge tickets, coding, costing, pricing, daily cash summary, bank deposits are processed accurately on a daily basis.
• Responsible for maintaining accuracy of back order report, open order report and PO expedite report.
• Establish and manage cylinder and/or hard goods inventory levels for the branch.
• Supervise the training of inside sales associates in areas including product knowledge; company policies, processes, and procedures; and safety; ensures that all associates are trained to perform critical branch functions.
• Ensure branch store shelves and displays are kept neat and clean and are adequately stocked and properly organized thereby exposing customers to all new and featured products.
• Perform periodic performance reviews of branch associates.
• Serve as liaison between employees and management, providing performance advice and direction in conjunction with the Human Resources department and senior management.
• Oversee general housekeeping of showroom, offices, warehouse, break room, restroom, and grounds.
• Maintain a safe work environment; organize required monthly safety meetings and strictly enforces all company safety rules and regulations.

Are you a MATCH? 

• High school diploma or equivalent.  College degree preferred.
• Minimum of three (3) years of experience in sales and distribution of industrial gases and welding supplies or similar industrial products; at least two (2) years of experience in a managerial capacity.
• Strong retail sales/customer service skills desired.
• Knowledge of welding applications and equipment is a plus.
• Able to work efficiently in a fast-paced environment and be detail-oriented with good organizational skills.
• Must be able to work with a wide variety of people with different personalities and backgrounds while promoting a team player attitude.
• Must be able to read and interpret documents such as safety rules, MSDS, operating and maintenance instructions and procedure manuals.
• Must be flexible to adjust work schedules to meet operational requirements, may include “on call’ weekend work and overtime on an as-needed basis.

Airgas offers a full benefits package includes:
http://www.airgas.com/company/careers/employee-benefits