Job Description

Key Responsibilities

• Greet and assist walk-in customers in a professional and courteous manner.

• Provide product information, recommendations, and demonstrations to customers.

• Accurately process sales orders, returns, and transactions while maintaining attention to detail.

• Handle cash and credit transactions, prepare deposits, and follow standard procedures.

• Maintain a clean, organized, and welcoming showroom and counter area.

• Stock shelves in both the showroom and stockroom as needed.

• Respond promptly to customer inquiries via phone, email, or in person.

• Support sales and marketing efforts by assisting with educational classes, including setup and cleanup.

• Make courtesy calls to class attendees and follow up with past-due accounts as directed.

• Collaborate with team members and other departments to ensure customer satisfaction and smooth operations.