Title of Role: Blending Shift Lead

Reports to: Blending Supervisor

FLSA Designation: Hourly, Non-exempt

Supervision Received/Exercised: Direct supervision exercised for production staff on shift

***This role is for C Shift (10pm-630a)

Role Summary

The Blending Shift Lead is responsible for assisting the Blending Supervisor in ensuring and overseeing all blending activities on assigned shift. Responsible for the promotion of company values and to be a resource, providing support for employees they oversee. Duties include ensuring all employees comply with company policies and procedures, quality, safety, GMP’s, and housekeeping. The Blending Shift Lead also plays a key role in ensuring the documentation to support blending processes is accurate and complete. The blending lead plays a vital role, setting the tone of the shift and leading the team to success each day. Ideally, this candidate will set the precedence of a leader who takes safety and quality seriously and puts those values first.

Role Responsibilities:

Essential functions of the role, but are not limited to the following:

PRODUCTION SUPPORT & LEADERSHIP                                                         80% of time

• Become a direct extension of the blending supervisor, maintaining the presence of leadership, and upholding safety and quality values in the supervisor’s absence
• Work directly with quality and warehouse teams to help alleviate issues regarding raw materials
• Monitor the “pick lane location” to ensure raw materials are kept supplied by receiving, keep an open eye for pest activity, ensure our returns are accurately labeled with item numbers and quantities, and all partial ingredient packages are secured correctly  
• Work hand in hand with your team to lead them to success each day 
  • Models best in class company values, teamwork, quality standards, performance, attendance at all times  
  • Lead blending operators on efficiency, safety, quality, and costs with the main focus always being safety 
  • Establish, nurture and develop partnerships with stakeholders and supporting departments throughout the company 

• Ensure facility security and personnel safety 

• Will report all safety or property damage incidents and learn how to correctly document them and conduct the root cause investigation
• Stay compliant with all Alchemy training and help assist the team in completion as needed
• Learn how to balance the blending schedule and how that plays a critical role in keeping production running
• Perform all other duties as assigned 

DOCUMENTATION                                                                                          20% of time

• Learn how to navigate the essential functions of Synergy/Exact in order to print and close intermediate batch tickets when needed 
• Assists in the collection and administration of personnel performance documentation 

• Responsible for ensuring accurate daily totals, changeovers, and waste is recorded on the proper sheets at the end of shift 
• Ensure real time and accurate documentation on all intermediate batch tickets and controlled documents 

Skills, Knowledge and Experience:

• Experience with raw materials, the blending process, and the paperwork/batch tickets
• Proficiency with Microsoft Office Suite, familiarity with Microsoft Teams, Outlook and Excel
• Strong written and verbal communication skills
• Familiar with compliance / GMP’s and CFR Part 111 Dietary Supplement Regulations
• Familiarity with the Basics of Supervision and experience positively leading and impacting a team
• EWTC products, production, policies, and procedures
• Continuous Improvement concepts
• Operation of electric forklifts
• Understand and conduct incident investigations
• Identify and properly utilize talent in different working situations
• Critical and strategic thinking skills

Talent:

Motivation & Work Style

• Solid work ethic, self-starter, and result-oriented
• Responsible and a high degree of ownership
• Balances attention to detail and swift execution in decision making
• Team player

Leadership & Influencing

• Effective and professional communication both written and verbal
• Can provide perspective and make recommendations
• Maintain good communication with blending supervisor, sharing with them any thoughts, experiences, ideas or concerns that arise 

Relationship & Collaboration

• Natural ability to develop strong, trusting relationships and build team moral
• Enjoys collaborating with cross-functional partners, especially Maintenance, Quality, Sanitation and Warehouse

Thought Process

• Strong critical thinking ability to navigate and solve complex problems
• Analytical approach to understanding and synthesizing data to make impactful outcomes (root cause analysis)

Work Environment: 

• Role located 100% in the manufacturing environment with frequent exposure to noise, dust, forklifts, and fluctuations in temperature. Wearing PPE and setting that example for others is a must

Physical Requirements:

• You must be able to lift 50 lbs. routinely throughout your shift 
• Stand, walk, climb stairs and climb on and off a forklift
• Full range of motion to bend, stoop, twist, turn, reach, climb and kneel required 
• Sitting at workstations for short periods of time 

Minimum Requirements:

• 2 years of experience in Manufacturing environment, food industry preferred
• Experienced in report writing, data entry and general computer skills
• Safe forklift operation
• Proficiency in equipment operation
• Demonstration of positive performance, behavior and attendance record 
• Demonstrated ability to lead and assist others
• Demonstrated ability to promote quality and company values

 Employer Statement: 

East West Tea Company is an equal opportunity employer. We value and respect each persons’ individuality and unique talents. It is the strength of our people and our guiding principle that have contributed to East West Tea’s leadership and continued success in the natural tea category.