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Billing Specialist

EMCOR Group, Inc. • Norristown, PA
14 days ago

About Us:

USM, a wholly owned subsidiary of EMCOR Group, Inc., is a leading provider of essential facilities maintenance services, including interior and exterior services and electrical, mechanical and plumbing services, to national and regional commercial customers that maintain multi-site portfolios across wide geographic areas. With its highly developed proprietary network of over 11,000 service partners, USM delivers consistent facilities maintenance services across a nationwide footprint for approximately 150 customers in over 80,000 locations in all 50 states, Puerto Rico, and Canada. 

Job Title: Billing Specialist

Job Summary: This role will verify billings for accuracy and completeness to meet customer billing deadlines. The process will include a high level of Excel report analysis and in-depth reconciliation of third party billing systems when applicable. The Billing Specialist will process high volumes and/or more complex billings with limited supervision. They will also be expected to take ownership of the entire billing process, which may will include working with the Account Operations and Collections team to resolve issues if required to ensure timely payment of our invoices.

Essential Duties and Responsibilities: 

Based on Customer Billing assignments, prepare preliminary files of scheduled billing for distribution to applicable Account Management/ Operations team for review and billing approval

Identify and communicate higher/lower than expected margins to the appropriate contract manager for investigation, as this could indicate an improper billing, resolve any issues

Verify billing rate accuracy, markups, and ensure rate increases are updated timely according to the contract. Verify billings by comparing the job costs to the work file

Accurately and timely invoice customer billings. When applicable, create journal entries corrections; process JDE and/or National Accounts Invoice posting 

Monitor and resolve any issues with customers on the unbilled report. Work with Account Management to resolve unbilled. Work with Accounts Receivable as needed to assist in billing discrepancies or unpaid balances

Maintain a billing schedule to keep track of billing due dates for each customer, update monthly as billing is completed and submitted to client or submitted in third party billing system if applicable

Participate in initial billing setup by meeting with the applicable team members and having the knowledge, ability, and confidence to ask questions to get the information needed to get the billing set up and functioning correctly

Other tasks as assigned


USM requires all new hires who will be required to work onsite, whether regularly or sporadically, to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a complete COVID-19 vaccination. USM is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

Associates Degree or equivalent experience

Minimum 2+ years of relevant experience

Intermediate Excel proficiency

Strong communication skills, effective time management and prioritization, customer service orientation, and willingness to take ownership

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success.  Equal Opportunity Employer/Veterans/Disabled.