Job Description

Customer Service RepresentativePay: $19-20.00/hr Shift: To be discussed Location: Mokena, IL - On-site

Integrity Trade Services is hiring a Bilingual Customer Service Representative for our manufacturing client to start immediately at $19-20/hr. Receive comprehensive benefits through ITS upon hire!

Responsibilities

• Maintain relationships with existing and new customers.
• Know product specifications, pricing, SOPs, and promotions.
• Keep showroom organized, neat, and safe.
• Read and analyze customer room layouts, retrieve product codes.
• Enter and verify orders in the system, ensuring customer satisfaction.
• Collect payments and review customer accounts regularly.
• Assist with returns and replacements.
• Organize and maintain customer files and records.
• Attend training and networking events as needed.
• Support event preparation and implementation.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years of Customer Service experience.
• Bilingual (English/Spanish) preferred.
• Experience with Order Entry programs and CRM systems like QuickBooks, Fishbowl, or NetSuite.
• Proficient in Microsoft Office.
• Interest or experience in interior design is a plus.

Skills

• Customer Service expertise.
• Bilingual in Spanish.
• Proficient in Windows and Excel.
• Strong communication skills.
• Organized and detail-oriented.

Why choose Integrity Trade Services

At Integrity Trade Services, we value our employees by offering a competitive weekly paycheck and a comprehensive benefits package, including medical, dental, vision insurance, 401(k) with match, paid leave, and more. We prioritize safety, fairness, and career growth.

Interested? Click Apply and check your email for follow-up instructions to complete your candidate profile with us.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Insurance available through Benefits in a Card (BIC).

IL Paid Leave for All Workers: Up to 40 hours annually.

401(k) with company match for eligible employees.

Learn more at www.itsstaffing.com