The benefits specialist is responsible for assisting with the administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short- and long-term disability, pension and 401(k) plans.
- Assists with new-hire orientations and open enrollment processes.
- Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.
- Performs quality checks of benefits-related data.
- Reviews employee life event benefit enrollment and change requests and determines eligibility; follows up with next steps
- Assists employees regarding benefits claim issues and plan changes; responds to benefits inquiries from business unit HR teams and individual employees on plan provisions, benefits enrollments, status changes and other general inquiries.
- Maintains and reports on inquiry/issue tracking data.
- Assist employees with questions related to FMLA and ADA implications as they relate to leaves of absences/disabilities; interact effectively with third-party administrator.
- Responds to 401(k) inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
- Responds to pension inquiries and provides updated pension calculations upon request (plan frozen.)
- Assists with data requests related to annual ERISA compliance and year-end SOX audits.
- Assists with the open enrollment process.
- Provides necessary reports for allocation/billing charges.
- Required Skills/Abilities:
- Experience-based knowledge of employee benefits and applicable laws.
- Excellent written and verbal communication skills; collaboratively interact with wide variety of individuals
- Excellent organizational and time management skills.
- Proficient with Microsoft Office Suite or similar software.
- Education and Experience:
- Associate’s degree in HR or related field, but experience and/or other training/certification may be substituted for the education.
- Two years’ experience in HR and/or benefits administration.
- Attained or actively working toward Bachelor’s degree in human resources or related field of study.
- Attained or actively working toward CEBS (Certified Employee Benefit Specialist) SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification credential.