Job Description

Overview

Join our dynamic team as a Bank Teller/Customer Service representative at our Chickasha, OK branch! We are looking for a friendly and detail-oriented individual who thrives in a fast-paced environment. In this role, you will be the face of our bank, providing exceptional service to our customers while handling their transactions with accuracy and efficiency. If you have a passion for helping others and a knack for numbers, we want to hear from you!

Responsibilities

• Process customer transactions, including deposits, withdrawals, and loan payments.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Assist customers with account-related questions and services, including online banking and account openings.
• Maintain accurate records of transactions and ensure compliance with bank policies and procedures.
• Promote bank products and services to meet customer needs.
• Collaborate with team members to achieve branch goals and enhance customer satisfaction.
• Perform cash handling duties, including balancing cash drawers and preparing daily reports.

Qualifications

• High school diploma or equivalent; additional education in finance or business is a plus.
• Previous experience in banking, retail, or customer service preferred.
• Strong numerical and analytical skills with attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Proficient in using computers and banking software.
• Must be able to pass a background check and adhere to confidentiality standards.