Job Description

Job Summary

• Supervises day-to-day activities of avionics personnel, including planning, scheduling, training, supervision, and work assignments.
• Coordinates and monitors avionics operations to achieve business, safety, quality, schedule, and cost objectives and to support delivery and flight commitments.
• Plans and coordinates maintenance, modification, troubleshooting, overhaul, and repair activities for air vehicles, ground control stations, ground data terminals, and ground support equipment.
• Ensures all work is accomplished in a safe manner and in accordance with established operating procedures, technical orders, and regulatory requirements.
• May make decisions that impact departmental priorities, resource allocation, and operational performance.
• Maintains the strict confidentiality of sensitive information and ensures all applicable laws, regulations, and obligations are observed wherever and whenever business is conducted on behalf of the company.

• Provides technical and operational support for the installation, configuration, application, and maintenance of unmanned aerial vehicle (UAV) electronic equipment and associated ground systems.
• Conducts technical analysis and evaluation of product implementation to ensure customer specifications and end-user requirements are met.
• Coordinates and participates in activities with engineering, manufacturing, integration, pilots, maintenance, mechanics, and quality to ensure proper hardware and software configurations and to meet production and flight test schedules.
• Performs and oversees advanced troubleshooting and repair of ground and airborne electronic equipment, using product knowledge, engineering instructions, schematics, blueprints, and technical documentation to determine solutions to complex problems.
• Repairs or replaces components based on test results and system diagnostics; fabricates, installs, troubleshoots, and repairs wire harnesses and assemblies, ensuring proper routing and clamping.
• Performs installation, configuration, and testing of computer hardware, software, and networked systems; diagnoses and corrects malfunctions as required.
• Conducts inspections and preventative maintenance on ground and airborne systems and maintains required records and forms in accordance with company and customer specifications.
• Validates and verifies the accuracy of technical documents and procedures and may participate in the development and improvement of department policies, procedures, and standards.

• At the Flight Operations Facility (FOF), plans and oversees the testing and inspection of software and hardware changes at the system level to ensure flight safety.
• Coordinates maintenance and inspection schedules to support flight operations and test activities.
• Develops and administers appropriate procedures and standards for training and flight line operations.
• Operates UAVs, ground control stations, ground data terminals, and ground support equipment and subordinate systems at operational locations, as required.

• Develops and implements methods to improve product quality, reliability, and efficiency while inspecting work in progress and finished products.
• Analyzes operational and customer data to identify issues, trends, and opportunities for process and product improvements.
• Ensures FAA maintenance requirements and applicable technical orders are met and that configurations remain compliant and traceable.

• Analyzes customer requirements and evaluates product implementation to meet specifications and end-user applications; assesses customer needs for data interfaces and recommends coordinated product solutions.
• Represents the organization as a subject matter expert with internal and external customers, vendors, and other stakeholders.
• Provides extensive technical expertise and guidance to customers at operational locations on the installation, configuration, application, and repair of products and systems.

• Participates in the planning, attraction, selection, retention, and development of avionics personnel to ensure the availability of required technical talent.
• Provides guidance, direction, and on-the-job training to avionics technicians, less experienced staff, and internal/external customers in the use, troubleshooting, and maintenance of ground and airborne electronic systems.
• Develops and administers training materials, procedures, and standards to support consistent, high-quality operations and flight line activities.

• Coordinates and monitors the schedule and technical efforts of avionics technicians supporting company and customer operations off-site.
• May be required to work extended hours and travel (CONUS/OCONUS) as needed to support operational commitments.

• Performs other duties as assigned or required.

Job Qualifications

• Typically requires a Bachelors degree in a related technical field and six or more years of progressive professional experience in manufacturing processes and procedures, planning, scheduling, and budget management. May substitute equivalent experience in lieu of education.
• Strong technical understanding of avionics principles, systems, and practices, including ground and airborne electronic equipment.
• Proven project management and leadership skills, including organizing, planning, scheduling, and coordinating workloads to meet established deadlines and milestones.
• Ability to identify issues, analyze and interpret data, and develop innovative solutions to a variety of complex technical and operational problems.
• Strong analytical, verbal, and written communication skills to accurately document, report, and present findings to a variety of audiences.
• Demonstrated ability to provide technical guidance and training to internal and external customers and to less experienced staff.
• Ability to work independently and lead in a team environment, including in field/operational settings.
• May be required to represent the company on external projects, work extended hours, and travel as needed.