Job Description

Skilled TechnicianJob DescriptionWhat are the day-to-day responsibilities?- - Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty. - Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.

- Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.- Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.- Documenting work performed on each vehicle on the repair order.- Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”- Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.- Providing an exceptional customer experience to drive loyalty

What are the requirements for this job- - High School diploma or equivalent - 2+ years experience as an automotive technician - Automotive technical training (varies based on store needs) - Attention to detail - Organization and follow-up skills - Valid in-state driver’s license and have and maintain an acceptable, safe driving record

What are the opportunities for career growth?- - Our Associates have many choices for career growth and development after success in a Service Technician role.Opportunities may include: - Master-Certified Technician - Service Advisor - Service Management

You should be proficient in:

• Automotive Repair