Automotive Parts Manager

Pay: $18-$20/hour

Location: Shreveport, LA

Employment Type: Full-Time

Schedule: Monday–Friday, 7:30/8:00 AM–5:00/5:30 PM

Position Overview:

We are seeking an experienced and customer-focused Automotive Parts Manager to oversee the daily operations of our parts department. This hands-on leadership role is responsible for managing inventory, sourcing and ordering parts, supporting service technicians and customers, and ensuring the department operates efficiently and profitably.

The ideal candidate has a strong background in automotive or heavy equipment parts, excels at inventory management, and is committed to delivering exceptional customer service. This position also provides leadership and support to a small team while maintaining an organized, well-stocked, and efficient parts department.

Responsibilities:

Manage the daily operations of the parts department to ensure efficient workflow and customer satisfaction.
Assist walk-in, phone, and internal customers with parts identification, pricing, availability, and ordering.
Source, order, receive, and track automotive parts from vendors and suppliers.
Maintain accurate inventory levels through cycle counts, inventory audits, and stock replenishment.
Verify incoming shipments and ensure parts are received, stocked, and labeled correctly.
Review repair estimates to ensure the correct parts are ordered and priced accurately.
Coordinate with the service department to ensure parts are available for scheduled repairs.
Process warranty parts and manufacturer warranty claims.
Monitor backorders, special orders, and vendor deliveries while communicating updates to customers and technicians.
Process sales transactions and maintain accurate parts records and documentation.
Organize and maintain inventory, storage areas, and showroom displays.
Supervise, train, and support a team of 1–3 employees.
Maintain relationships with vendors and negotiate pricing when appropriate.
Monitor inventory performance, obsolete stock, and purchasing trends to maximize profitability.
Maintain a clean, organized, and safe work environment.
Perform additional duties as assigned.

Qualifications:

Previous experience in an automotive, powersports, marine, heavy equipment, or related parts department is required.
Previous inventory management and parts ordering experience is required.
Leadership or supervisory experience is required.
Strong knowledge of automotive parts, inventory control, and purchasing processes.
Excellent customer service and communication skills.
Strong organizational skills with exceptional attention to detail.
Proficiency with computers, dealer management systems, inventory software, and Microsoft Office applications.
Ability to multitask, prioritize responsibilities, and thrive in a fast-paced environment.
Strong problem-solving skills and the ability to work independently.
Dependable attendance and a strong work ethic are required.

If you're an experienced parts professional with strong leadership skills and a passion for customer service, we encourage you to apply today.

You should be proficient in:

Equipment/Parts Counter Sales
Inventory Management & Control
Commodity Purchasing Experience
automotive department experience
automotive industry
dealer management systems
inventory audits
parts ordering
purchasing trends

Machines & technologies you'll use:

inventory software
microsoft office