Job Description

Role and Responsibilities:

• Ensure that the safety commitments in compliance with OSHA, Symbotic, and our customers’ processes and procedures are met daily.

• Monitor system performance and availability of both personnel and automated robotic vehicles.

• Work with customer to schedule and produce orders and receive inventory.

• Troubleshoot system stoppages and determine best course of action to maintain system up-time.

• Effectively communicate and troubleshoot software issues with off-site Symbotic software engineers and on-site management team.

• Operate system via custom GUI. Ensure safe and proper operation of system.

• Plan daily activities and coordinate system maintenance with maintenance personnel and Automation Manager based upon daily needs of warehouse operations.

• Maintain accurate logs of major events. Become the on-site software expert with an excellent understanding of system interrelations and consequences.

• Assess cause of automated robotic vehicle failure, examine log files and take detailed notes and alert service personnel.

• Assist and train other automation team operators in troubleshooting and repairs of any equipment as required, consistent with level of experience and training.

• Communicate with tier support to drive system production.

• Other duties as assigned by leadership.

Education and Experience:

• 3 years in a computer or automation environment desired.

Skills and Competencies:

• Values safety above all else.

• Ability to direct and guide employees daily standard work.

• Effective detail-oriented communicator.

• A desire to learn new equipment and assist team members as needed.

• A high sense of urgency.

• Takes critical feedback and recognition positively.

• Ability to Multi-task and perform multiple job functions at once.

• Must be literate, written and verbal, in English Language.

Environment

• Must be able to work at heights of up to 45 feet and within restrictive areas of 24 inches.

• Subject to environmental conditions, protection from weather conditions but not necessarily temperature changes. Must be capable of working in temperatures ranging from 105° to 32° Fahrenheit.

Physical Requirements

• Frequent ability to safely and efficiently lift items weighing up to 60lbs and move items weighing up to 80lbs.

• Stand/walk for up to 10-12 hours.

• Must be capable of occasional and/or continuous feeling, seeing, hearing, bending, twisting, stooping, pushing, pulling, balancing, gripping, climbing, crawling, sitting, handling objects, and repetitive movement using both hands and feet.