Job Description

MAJOR WORKING

CONDITIONS:                                   Internal contacts are with VP of Operations, Warehouse Manager(s), Warehouse Personnel, Certified Maintenance Technician, KPI Automation team and other internal and external contacts with vendors, suppliers and maintenance. 

PRIMARY FUNCTIONS:               To aid in the troubleshooting and preventative maintenance of the RCCB automation system, and assist in training others on the safety and proper maintenance of the system.       

EXEMPT/NON-EXEMPT:             Non-Exempt

EMPLOYMENT TYPE:                  Full Time

DEPARTMENT:                                Operations 

• Troubleshoot and perform preventative maintenance on the automated case pick system.
• Provide corrective / reactive maintenance on assets within the facility as required.
• Perform root-cause analysis on asset failures with the goal of preventing reoccurrence.
• Training of other employees on support, recovery, and maintenance of field assets.
• Assist with parts orders, consumables, repair and return of defective parts, warranty services and requests for information pertaining to the automation system.
• Conducts the following: planned/emergency service calls, various rebuilds on equipment, system audits, and preventive maintenance
• Prepares needed tools, and reviewing drawings etc. for service calls
• Research part numbers from product service manuals and researches information related to service/manual
• May be required to perform other duties as requested, directed or assigned

QUALIFICATIONS: 

• A bachelor’s degree in Computer Science, Engineering, Mathematics, Supply Chain Management, related military experience, or equivalent job experience.
• 2-5 years experience in at least three of the following areas (weighted towards the first four):
• Software Development, preferably logistics-related
• Controls Development, preferably on a conveyor or similar equipment
• AMR, AGV, SDV installation, configuration and service
• Mechanical installation and integration, preferably on automation projects
• Client service and troubleshooting
• Facilities management
• Parts management
• Project Management
• Clear and effective communication style that builds client's trust and satisfaction
• Ability to read blueprints, schematics and wiring diagrams to extract necessary technical information
• Exceptional interpersonal and communication skills
• PC Computer software and hardware literate
• Basic computer networking skills
• Must be a self-starter, well organized, and be able to work independently without on-site supervision
• Involves frequent contact with employees and the management team.
• Work involves frequent changes in activities and priorities.
• Ability to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces.