Job Description

Senior Controls & Automation Support Engineer (Material Handling Systems)

Position Summary

We are seeking a highly experienced Senior Controls & Automation Support Engineer to lead downtime remediation and ensure maximum availability of material handling and conveyor systems. This role directly impacts operational efficiency, customer service performance, and overall business goals.

The ideal candidate will be an expert in electrical automation, PLC controls, conveyor systems, and integrated IT environments. This position handles complex troubleshooting and cross-functional coordination, escalating only the most unique or critical situations to leadership.

Key Responsibilities

• Lead remediation of material handling system downtime to maintain equipment availability

• Troubleshoot electrical automation and control systems to increase operational efficiency and throughput

• Diagnose and resolve complex PLC and conveyor control system malfunctions

• Interpret control schematics, system specifications, and ladder logic programming

• Support and maintain PLC platforms, HMI software, and integrated control systems

• Coordinate with SMEs, IT ownership groups, and vendors to resolve multidisciplinary system issues

• Manage vendor performance and ensure contract commitments are met

• Provide cross-functional project coordination and support

• Communicate technical findings clearly with field teams, business units, vendors, and executive leadership

• Balance multiple responsibilities in a fast-paced, constantly evolving operational environment

Technical Expertise Required

• Advanced knowledge of:

  • Conveyor control systems

  • PLC programming (ladder logic required)

  • HMI software

  • Electrical automation systems

  • Integrated IT systems and ownership structures

• Strong diagnostic skills using testing equipment and software tools

• Advanced production/process machinery troubleshooting

• Commercial and industrial mechanical experience

Qualifications

• Bachelor’s degree in Electrical Engineering, Controls Engineering, or related technical field and 8–10 years of experience

  OR

• 10+ years of hands-on technical troubleshooting experience in conveyor system controls and industrial automation

• Equivalent experience in lieu of degree considered

• Previous Industrial Maintenance Manager experience preferred

• Strong project management and vendor management experience

Core Competencies

• Expert-level troubleshooting and problem-solving skills

• Ability to lead cross-functional coordination efforts

• Strong communication across all levels of the organization

• Adaptability in high-change environments

• Ownership mentality and operational accountability

Please contact 412-494-2000 for more information

You should be proficient in:

• PLC Troubleshooting Skills
• Industrial Robot Programming
• Troubleshooting Industrial Automation Equipment
• PLC Programming Experience