Job Description

JOB SUMMARY

The ASU Service Manager is responsible for leading the reliability strategy, maintenance execution, and continuous improvement of all rotating equipment, fixed process equipment, and electrical systems across the facilities. This role directly manages rotating equipment technicians, process equipment technicians, and electrical and controls technicians. The position reports to the Director of Process Equipment Reliability and partners closely with Operations, Engineering, and Planning to ensure safe, reliable, and cost-effective equipment performance.

Essential Functions

·         Lead and manage the reliability and maintenance strategy for all rotating, process, and electrical equipment.

·         Directly supervise and develop rotating equipment technicians, process equipment technicians, and electrical & controls technicians, and regional maintenance technicians.

·         Ensure safe, reliable, and compliant operation of critical equipment assets.

·         Develop, implement, and sustain preventive, predictive, and condition‑based maintenance programs.

·         Analyze equipment performance data and trends to improve reliability, availability, and maintainability.

·         Assists root cause failure analyses (RCFA) and ensure effective corrective actions are implemented.

·         Establish asset criticality, reliability standards, and maintenance best practices.

·         Coordinate maintenance planning, scheduling, and execution to minimize downtime and reactive work.

·         Support equipment commissioning, major overhauls, outages, and turnaround activities.

·         Ensure compliance with EHS policies, procedures, and regulatory requirements.

·         Support Management of Change (MOC) activities related to equipment modifications and upgrades.

·         Collaborate with Operations, Engineering, and Capital Projects to improve equipment design and reliability.

·         Manage vendors, contractors, and external service providers supporting equipment maintenance.

·         Drive continuous improvement initiatives and promote a proactive reliability culture.

·         Provide technical guidance and troubleshooting support during equipment failures and emergencies.

·         Support long‑term asset lifecycle planning and capital replacement strategies.

·         Ensure accurate documentation, procedures, and equipment records are maintained in the maintenance system.