Associate Omnishopper Customer Marketing Manager


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Parsippany, NJ

Job Description

As posted by the hiring company

Job Overview:


Associate Omnishopper Customer Marketing Manager

Parsippany, NJ

Competitive Salary & excellent benefits package

About the Role

The Reckitt Associate Omnishopper Customer Marketing Manager will work directly with the Omnishopper Customer Marketing Manager to develop, execute and evaluate customer marketing campaigns built upon insight-driven shopper strategies. This position balances strategic direction and oversight with plan development, campaign implementation and ROI evaluation. You will work internally with Sales and Category Management teams, Brand and Trade Marketing teams along with external partners (agencies, vendors and customers) to inspire shopper connections that drive joint value for Reckitt and its retail partners.

You’ll succeed because…

…you've a background in consumer-packaged goods. There’s not much you don’t know about managing customer relationships and working with syndicated data. Equally, you know how to work with other functions to deliver sales and growth. And you’re ready to travel when required, which is vital because our products and ambitions stretch worldwide.

You’ll love it because…

…you’ll have the freedom to make a difference. You’ll put your own ideas into practice. The products you help us get out there will allow people to live healthier lives and have happier homes. And our dynamic, ownership-driven culture will bring the very best out of you, every day.

Key Responsibilities

1) Develop Omnishopper Customer Marketing Strategies
 In conjunction with the Omnishopper Customer Marketing Manager, you will help develop insight-driven omnimarketing strategies and platforms that drive volume and profit and a point of difference for Reckitt and the customer.
 Partner with shopper marketing agency to inspire innovative ideas and BIC plans that are customized for each retailer. Develop creative briefs and successful collaboration with agency to flawlessly execute all program activations
 Manage and lead multiple projects and team collaborations simultaneously and with precision

2) Reckitt Brand Initiatives Execution
 Execute superior omnishopper marketing program initiatives against key Reckitt brand initiatives
 Lead shopper marketing agency and/or vendors to execute plans with excellence owning these campaigns from inception to completion
 Optimize omnishopper marketing promotional vehicles that meet account and event specific requirements ensuring the deliverables and timelines consistently meet Reckitt and retail customer expectations

3) Reckitt Omnishopper Retail Strategy
 Leverage shopper and retailer understanding/insights to both identify and develop creative, out-of-box activations that align with both Reckitt’s category, retail and retail media network strategy
 Evaluate Reckitt strategy via an omnishopper lens to create compelling programs and selling stories for retail execution
 Drive strategic direction and alignment with cross-functional partners both inside/ outside of Reckitt addressing both short and long-term strategies

4) Reckitt Omnishopper Program Analysis
 Conduct pre-program ROI analysis for all omnishopper marketing programming
 Lead Post-Program Analysis for omnishopper marketing programs, identifying successes and opportunities to maximize future program results
 Manage all third-party reporting to ensure accurate results for ROI reporting; track all customer omnishopper activations.


 Degree educated from a US or international recognised university
 3-5 years of sales/marketing experience within CPG industry with at least 3 years in brand/customer/trade/shopper marketing
 Demonstrated leadership skills, exhibiting a high degree of drive and the ability to produce exceptional results
 Prior agency management experience
 Prior analytics/insights experience with ability to synthesize data and make strategic recommendations
 Prior project management experience – executing a project from start to finish with excellence

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All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.