Associate Labor Relations Representative (Attendance Management)

Volvo Group

Location Pin Icon
Byhalia, MS
First Shift

Job Description

As posted by the hiring company

Job Overview:

Position Description

Service Market Logistics (SML) is part of Group Trucks Operations (GTO). We are an organization of approximately 4,000 employees globally in more than 40 locations. Every day, we are delivering world-class operational excellence for our customers, based upon smart logistics solutions. Our job is to develop, manage and optimize the Service Market supply chain for all Volvo Group brands and JV’s. The scope for Service Market Logistics includes Flow Optimization, Inventory Management, Distribution Center operations, Customs & Trade, as well as the development of logistics solutions to ensure the highest possible parts availability, delivery precision and quality everywhere in the world. We strive for an innovative and diverse workplace, exercising the Volvo Group values with high focus on customer success.

SML North America (NA) is a part of SML and has about 1,000 employees across the United States, Canada and Mexico. We operate the Central Distribution Center in Byhalia, MS as well as Regional Distribution Centers across the NA region. The Byhalia CDC is a 1 million square foot facility located approximately 25 miles southeast of Memphis, TN and employs 550+ employees.

Mission/Purpose of the Position
The Associate Labor Relations Representative (Attendance Management) position is part of the Labor Relations team at the Byhalia Central Distribution Center (CDC). The Labor Relations function is responsible for assisting the operational leadership with maintaining and improving operational efficiencies in compliance with the collective bargaining agreement, while promoting a positive working relationship with the union and blue collar workforce. In this position, you will be responsible for daily management of bargaining unit employee attendance, including administration of the Attendance Policy and its associated processes.

The Byhalia bargaining unit workforce consists of 300+ employees and is represented by the United Automobile Workers (UAW) union.

Scope & Influence
This position reports to the Manager, Labor Relations and is located in Byhalia, MS. You must be available to support non-first shift operations as required.

Essential Functions 
  • Responsible for consistent administration of the Attendance Policy, as well as related collective bargaining agreement provisions, policies, processes, procedures, etc...
  • Maintain current attendance records for each bargaining unit employee
  • Verify quality and accuracy of attendance records, utilizing multiple date sources as input (e.g. disability records, Workers Compensation records, SAP, etc…)
  • Maintain accurate master attendance file
  • Generate and provide attendance disciplines to Supervisors for their bargaining unit team members. Maintain attendance discipline log
  • Provide regular attendance reporting as required
  • Work closely with union representatives to maintain a strong and effective relationship
  • Provide attendance process training as necessary. Participate in grievance meetings as required
  • Collaborate with other Labor Relations and HR professionals as necessary
  • Work on continuous improvement through the Volvo Production System
  • Act according to the Volvo Values
  • Other duties as assigned by management
Minimum Education and Experience
  • BA/BS degree in Human Resources, Labor Relations, Business Administration or a related field preferred
  • 1 years’ experience working with data, reporting and/or information systems required
  • Human Resources experience preferred
  • Experience working in an industrial environment preferred
  • Experience working in a unionized environment with labor contract interpretation responsibilities preferred
  • Demonstrated ability to work in a fast-paced team environment striving towards operational excellence guided by Volvo’s Values and the Code of Conduct
Necessary Technical/Functional/Language Skills
  • As all documentation is in English, proficiency in the English language is required
  • Excellent written and verbal communication skills
  • Strong customer service focus
  • Strong problem-solving and analytical skills
  • Strong organizational skills/detail-oriented
  • Ability to effectively present ideas and information, both oral and written
  • Strong interpersonal skills
  • Ability to work independently and meet deadlines
  • Internally motivated and proactive
  • Excellent computer skills (Microsoft Office applications)

About us

The Volvo Group drives prosperity through transport solutions, offering trucks, buses, construction equipment, power solutions for marine and industrial applications, financing and services that increase our customers’ uptime and productivity. Founded in 1927, the Volvo Group is committed to shaping the future landscape of sustainable transport and infrastructure solutions. Countless career opportunities are offered across the group’s leading brands and entities that share a culture of Trust, Passion, High Performance, Change and Customer Success.

A new era is here. Technologies such as big data, automation and artificial intelligence are changing the way we look at manufacturing and logistics. Volvo Group Trucks Operations is the organization responsible for truck manufacturing and logistics within the Volvo Group and is shaping future industries.

Volvo Group Trucks Operations encompasses all production of the Group’s engines and transmissions as well as the production of Volvo, Renault and Mack trucks. The organization is also responsible for spare parts supplies to the Group’s customers and for designing, operating and optimizing logistics and supply chains for all brands. Together, Volvo Group Trucks Operations represents 30,000 employees at 30 plants and 50 distribution centers across the globe. Our global industrial footprint offers an opportunity for an international career in a state-of-the-art industrial environment, in which continuous improvement is the foundation. Join our teams as well!