Associate Director, WW Field Medical Communication Specialist Neurology

Bristol-Myers Squibb Company

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Princeton, NJ

Job Description

As posted by the hiring company

Job Overview:

At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

The BMS WW FME team plays a critical role in ensuring that healthcare providers are educated on the appropriate use of our medicines and have the information they need to improve outcomes for their patients. We develop strategies, tools, and guidance to empower Field Medical (FM) teams around the globe and ensure that they are aware, informed, engaged, and equipped with the knowledge and skills needed to perform their roles effectively and compliantly. The FMCS is a strategic member within the US Immunology & Fibrosis Medical matrix organization who bridges WW FM vision to US FM Medical strategic planning and execution.

Key Accountabilities

  • Reports to WW Field Medical Communication Lead (FMCL), Neurology within the WW FME Immunology & Fibrosis team
  • Partners with the WW FMCL to assess key FM competencies and knowledge required to deliver the WW Medical plan objectives and ensure best-in-class stakeholder engagement for assigned assets/indications
  • Informs the development/update of the Neuro/GI assets communication platform with valuable insights; Aligns with WW FMCL and Medical on the data-related nature of scientific exchange for healthcare provider interactions and Medical Communication Topics (MCTs)
  • Develops and communicates the FM training plan (disease and product strategy, content materials, capability measures) and executes special projects aligned with the FM strategy
  • Gathers, analyzes, interprets, and reports actionable FM insights to help inform Medical strategy; initiates and drives resulting actions
  • Provides valuable insights during strategic discussions on FM clinical trial support activities, facilitates tracking and prioritization of field efforts in data generation, and maintains FM study resource repository
  • Delivers timely resources and leads training to enable informative scientific exchange with HCPs, internal/external partners, and accurately reflects the scientific data of the disease area.
  • Partner with the WW FMCL on the collaboration of internal stakeholders across the Medical matrix to optimize and operationalize FM capability platforms to support educational activities, Medical insights collection, knowledge assessments, and data analysis


  • Educates on BMS assets and studies to enable FM readiness, confidence and credibility for robust scientific exchange to achieve key milestones including data readouts, congress activities & launches; maintains FM on-boarding guides/curricula for assigned assets/indications
  • Plans training evolution beyond the current Medical planning year and forecasts changes in curricula based on anticipated data releases, product lifecycle, and pipeline assets
  • Leads development of the WW FM annual disease/product training plans adapted to brand lifecycle, foundational content (as needed), competitive landscape and business priorities; manage training calendar, and facilitates training delivery for assigned assets/indications
  • Develops, updates, and conducts clinical study training, as required
  • Collaborates with the WW Content team to gather existing foundational materials (as available) and develops new foundational training content (disease state and asset/indication), as needed
  • Leads congress planning and execution including FM pre-/post-congresses briefings/insight reports, executive summaries, and trainings
  • Leverages existing management tools such as MS Teams, SharePoint, Veeva Vault, MEDeXchange, esmart, FM activities, and HCP insights (MEDsights); manages content repositories (eg, Sharepoint, Veeva Vault, MEDeXchange) and coordinates content materials review/approval process
  • Supports FMCL in partnership with Medical Leads, Business Insights & Analytics (BI&A) team and other contributors, analyzes and communicates Medical insights; develops Key Information Topics (KITS), leads Fast Insight Review (FIRe) team, summarizes and communicates insights to inform the Medical strategy; initiates and drives resulting actions

Communications & Value Demonstration

  • Partners with WW FMCL, WW FM Operations, and Market Research to set quantitative and qualitative measures to demonstrate the value of FM initiatives and HCP satisfaction. Assists in communicating value, metrics, and achievement of objectives to leadership
  • Aligns with WW standards for excellence to communicate the disease area, compounds/assets, outcomes, and the value to patients; shares best practices and ensures consistency of approach across Markets
  • Distills scientific data on the disease area/TA and ensures accuracy within all communications including those intended for the broader Medical organization and external partners/alliances, as appropriate
  • Drives appropriate and timely delivery of information to WW FM on new resources, Medical Insights, data updates, market events (e.g. launches), or other relevant topics for assigned TA
  • Analyzes and reports results of knowledge assessments and FM surveys to the Medical matrix team and to Leadership

Qualifications, Skills & Experience

  • Medical/Scientific background from a previously held Field deployed and/or Field Management position in Pharma or Biotech company (2+ years advantageous)
  • Experience and proven knowledge in disease-state area (desired)
  • Demonstrated ability to lead and influence effectively across a matrixed, multicultural organization and manage Medical and Commercial activities
  • Ability to synthesize scientific data, communicate effectively, and demonstrate advanced presentation skills
  • Experience in developing Medical/Commercial strategy and/or objectives for a product portfolio
  • Understand regulatory policy & guidance for Medical communications in the industry
  • Demonstrated skills with tools and technologies used to communicate and train large Medical audiences (Live & Remote)
  • Able to travel domestically and/or internationally, up to 20%

Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation. Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment. This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

Our company is committed to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an approval of accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application or if you are applying to a role based in the U.S. or Puerto Rico and you believe that you are unable to receive a COVID-19 vaccine due to a medical condition or sincerely held religious belief, during or any part of the recruitment process, please direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

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