At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.
The Supplier Relationship Manager (SRM) is accountable for overall relationship management and operational oversight of one or more contract development manufacturing organizations (CDMOs) used in the manufacture of cell therapy materials and products. A primary focus is leadership of virtual plant teams (VPTs) and other virtual matrix teams that interface closely with the BMS external manufacturing network and internal stakeholders, to ensure flawless execution of the BMS vision. The SRM acts as a manufacturing site lead and is accountable for the performance of the virtual matrix team and CDMO(s) under her / his responsibility.
The SRM is a leader with the breadth of professional experience and the drive to work with both internal and CDMOs to define and implement cell therapy manufacturing strategies and plans. She / he is responsible for partnering with Strategic Sourcing & Procurement to ensure that the right network partners are identified at the right time and managed to assure robust supply of BMS cell and gene therapy products.
The SRM must have proven experience in implementation of strategic initiatives in a dynamic business environment, a solid technical operational background, and understand the challenges and impact of identifying, selecting, and managing CDMO partners. She / he must be able to adapt to risks/changes associated with the highly novel technologies and distill trade-off decisions into recommendations for escalation to leadership/negotiation with CDMOs, to meet the BMS program objectives.
Acting as the relationship manager and the primary point of contact with the CMO’s management, the SRM is ultimately responsible for the CDMO’s performance and for successful execution of the vector manufacturing strategy at the CDMO site(s).
The SRM may serve as an ‘asset owner’, acting as Cell Therapy External Manufacturing’s representative for the product with key stakeholders across the cell therapy enterprise. In this role, the SRM is responsible for interacting with product leads, GO teams and other stakeholders in development of strategies that impact external manufacturing.
The SRM is a leader with a demonstrated track record of success in a highly matrixed and cross-functional organization, with a high level of independence and empowerment to deliver against strategic program goals.
- Responsible for overall supplier governance for vendors within remit. Develops and maintains strong strategic relationships with the CDMOs to ensure the best outcomes for BMS cell therapy assets, both short and long-term.
- Leads virtual plant and other matrix teams where cross-functional team members are accountable for prioritization and execution of external manufacturing strategies
- Assures delivery of external clinical and commercial supply that meets quality, compliance, schedule and budget expectations through proactive identification and mitigation of supply risks, ensuring on-time closure of deviations, change controls, corrective action plans, etc. Includes management of performance expectations and business critical issue escalation.
- Partners closely with External Manufacturing Quality, Cell Therapy Development, Strategic Sourcing & Procurement, & Global Manufacturing Science & Technology to implement sustainable continuous improvement plans and manufacturing strategies.
- Has overall responsibility for technology transfers to CDMOs under his/her responsibility, including all operations and business processes to ensure support for the technology transfer team.
- Partners closely with Strategic Sourcing & Procurement throughout all phases of the supplier selection process. Provide business insight for negotiation and execution of contractual documents with CDMOs with focus on creating the agility, flexibility, and risk-sharing frameworks to support the fluidity associated with novel technologies. Acts as contract monitor for existing agreements.
- Partner with CDMOs and internal stakeholders to draft, manage, and deliver on annual CDMO performance targets, and operating budget. Compiles and maintains the short- and long-term budget for activities related to the CDMO(s) under her / his responsibility.
- Engages with cell therapy development teams to understand requirements of BMS asset/technology pipeline and collaborates with cross functional stakeholders to a high performing CMO network to support the commercialization of the same
- In collaboration with other Cell Therapy Operations groups, assures current manufacturing status is kept up to date and made visible to key internal stakeholders, such as Patient Operations, Supply Chain, Quality, Finance and any other potential downstream operations.
- Partners with other SRMs across Global Product Development & Supply in a community of practice to share best practices, learnings and other information important to continuous improvement of CDMO management processes and tools.
- Ensure alignment of objectives and priorities with GO Teams and CMC teams, representing the virtual matrix team and CDMOs in strategic decisions for the program.
- Partners with internal stakeholders and CDMOs to develop business continuity plans and support third party risk management programs.
- Live the BMS values
Required Qualifications and Competencies
- Bachelor’s degree in engineering, life sciences or related discipline. Advanced Degree preferred.
- MBA, project management certifications, or demonstrated knowledge of finance, project management, and continuous improvement practices a plus.
- >7 years of experience working in biopharmaceutical manufacturing, supply chain, or pharmaceutical development with at least 3 years of experience in manufacturing operations and/or external manufacturing. Experience with aseptic processing techniques a plus.
- Experience in commercialization of new assets, through launch, and management of post-approval changes a plus
- Ability to lead matrix teams and to work effectively with cross-functional & multi-location teams. Experience working in and with multiple geographies preferred
- Ability to establish strong relationships and achieve success through collaboration
- Demonstrated ability to solve complex problems with innovative solutions. Strong analytical skills.
- Able to effectively transfer complex knowledge regarding science and engineering procedures
- Ability to expresses one’s-self clearly and concisely, by adjusting style, language and/or terminology as appropriate for the audience
- Experience in commercialization of new assets, through launch, and management of post-approval changes
- Ability to travel on an as-needed basis
Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.