Associate Director, Global IT Internal Communication

Merck Cherokee

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Branchburg, NJ

Job Description

As posted by the hiring company

Job Overview:

Job Description

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in customer facing commercial or research based roles, will be required to be fully vaccinated as a condition of employment.

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Associate Director, Global IT Internal Communication

Are you a perfect mix of creativity, dedication, persistence, people, and passion? If so, the Associate Director, Internal Communication role is a great career move for you! Our IT team is transforming the way our Company is changing lives by helping our company discover, develop, and provide innovative products and services that save and improve lives around the world.

Position Summary:

The Associate Director, Internal Communication, is responsible for the internal communication strategy, plans, content, and execution for organizations within and across the IT Divisions and functions. In this role, you will work closely with our network of regional and divisional communication colleagues to activate integrated communications and marketing strategies and help tell the authentic story of the division or functional area. You will be an active partner within the IT organization, helping elevate and communicate programs and initiatives focused on making IT at our Company a place where people love to come to work and are enabled and inspired to do their best. You will work with people at every level to develop internal communication plans and materials that engage and educate our diverse employee population and support a culture of transformation.

The Associate Director, Internal Communication, needs to have a passion for creative storytelling and a comfort level operating and driving initiatives within complex, matrix organizations, focusing on employee engagement and content management. This position requires a strategic communicator with a generalist background and experience in various communication disciplines to support divisional communication needs. This role must implement an integrated, surround-sound approach, be willing to test new communication channels, and have the technical knowledge to post content and images on digital, internal platforms.

Principal Responsibilities:

Internal Communication

  • Develop and drive communications that engage and inspire employees around the IT organization’s priorities and principles.

  • Develop communication plans that think long-term, tying multiple communication moments together into broader strategies.

  • Execute integrated communications and marketing strategies that bring the IT Priorities and IT narrative to life, further strengthening and elevating a shared vision across the IT organization, providing the right information, to the right stakeholders, at the right time.

  • Experiment with new, creative ways to reach employees with the news and information they care about and drive their engagement in prioritized organization initiatives.

  • Research, write, edit, and publish communications with an obsession for quality and accuracy.

  • Serve as a trusted internal communications partner and strategic advisor shaping and driving communications opportunities and synergies across thought leadership strategies for teams across the IT organization.

  • Advance storytelling efforts across global and division audiences by developing journalistic outcome-focused success stories centered on the business, strategic programs, senior leadership.

  • Ensure communications are compelling and aligned with our desired voice and tone. Counsel and support business functions and senior leaders on their internal communication needs.

  • Routinely measure and report out to stakeholders regarding the impact of internal communications.

Engagement & Event Management

  • Ensure cohesive, omni-channel storytelling through on-brand creative, informative, and engaging content, including journalistic outcome-focused success stories focused on the business, strategic programs, senior leadership.

  • Support divisional leadership on key internal communication, marketing, and engagement activities.

  • Plan, manage and execute internal events on behalf of divisional leadership (e.g., Town Halls, TechTalks, internal and external speaking engagements), including developing content and copy, coordinating event logistics, hosting live events, and providing event support.

  • Help identify opportunities to connect employees within the IT organization and develop key messages and communication material to support those programs.

Basic Skills and Requirements:

  • Bachelor’s degree in Communication, Marketing, Journalism, or a related discipline.

  • 8-10 years of experience in communication, journalism, or social media.

  • 5-7 years of experience in technology communications and marketing.

  • 5-7 years of experience developing communication and marketing campaigns requiring visuals, graphics, and multimedia using a variety of digital platforms.

  • Brilliant short and long-form writing and storytelling skills, capable of capturing the authentic voice in written communication.

  • Strong project management skills and proven ability to manage multiple projects at once in a fast-paced, collaborative, deadline-oriented environment.

  • Able to quickly grasp information and develop clear communication with minimal guidance.

  • Outstanding attention to detail.

  • Self-motivated individual requiring minimal direction.

  • Proven ability to develop successful working relationships with senior executives.

  • Expert judgment in critical decision-making on issues impacting reputation.

  • Portfolio of work demonstrating the ability to tell complex stories in relatable terms.

Preferred Skills and Requirements:

  • Passion for technology with digital, cloud, and transformation experience.

  • Experience with visual storytelling, video production, social media.

  • Team player who is willing to roll up their sleeves to get the job done.

  • Able to work with all levels of employees, including senior leaders.

  • Able to exercise high judgment and deliver results, particularly in narrow timeframes.

  • Enjoys working in a fast-paced, highly matrixed organization.

  • Strong knowledge of Microsoft Office Suite, Adobe Creative Studio, SharePoint, and Confluence.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.


In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

New hires in office-based roles in the US & Puerto Rico will be required, subject to applicable law, to demonstrate that they have been fully vaccinated for COVID-19 or qualify for a medical or religious exemption to this vaccination requirement that can be accommodated without an undue burden to the operation. However, subject to applicable law, employees working in roles that the Company determines require routine collaboration with external stakeholders, such as employees in health services, customer facing commercial, or research based roles, will be required to be fully vaccinated as a condition of employment.

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Residents of Colorado:

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Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

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Flexible Work Arrangements:


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