Associate Account Manager

Photronics, Inc.

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Brookfield, CT

Job Description

As posted by the hiring company

Job Overview:


Photronics Inc.

Established in 1969

Largest Global Photomask Supplier

Reputation of Service Excellence

Department of Defense Trusted


Our People Make the Difference

Join our family and grow with us!


Photronics Inc, is looking for an Associate Account Managers to help maintain and grow our business with our customers.   The Associate Account Manager works closely with both existing and new customers and Photronics teams to ensure we exceed our customers' expectations.   If you enjoy helping to deliver a product that helps your business, and customer, Photronics offers a tremendous opportunity to work in this market.  If have the desire to learn and strive for success in a fast-paced environment you are looking to join an engaging, rewarding, collaborative, and friendly working environment in a highly technical operating setting, we want to hear from you!


Role Summary

Responsible for generating sales revenues from the sale of the company’s products and services. Generates opportunities by developing new accounts and/or managing existing accounts. Calls on customers and prospective customers, and provides technical and product information. Interfaces with customers to develop quotations and provides administrative support in placing orders. Acts as the company liaison to the customer and manages the customer relationship. Understanding of the customer’s business and product requirements is necessary. Sets expectations of the products and services sold. Serves as the internal advocate representing the customer and their immediate needs. Is responsible for defining future needs and requirements, and to facilitate resources to support the business activities. Expected to develop business forecasts, and to meet assigned revenue/budgetary goals.  Business/professional dress is required and regular travel is required to support the job function.


Key Attributes/Capabilities/Requirements

KNOWLEDGE: Entry level into the sales function and trains under the guidance of sales management. Must be able to perform the tasks under the general job description, but authority to act alone is limited and interactions with customers are monitored. Interacts with assigned customers with direct supervision and is expected to gain approval for correspondence, quotations, presentation material, etc.


JOB COMPLEXITY: Will be directed to perform tasks or assignments as an assistant to the primary account manager to support an assigned customer base. Works on issues of a diverse scope and is required to analyze needs or data to understand internal and external requirements. Is expected to have good problem solving skills and interpersonal skills. Has to complete activity reports, revenue forecasts, and other tasks as assigned by management. Basic proficiency in Word, Excel, and PowerPoint is expected. Erroneous decisions or failure to complete tasks may cause delays in meeting scheduled assignments. Regularly interacts with most levels of the organization including engineering, operations, production control, quality, purchasing, management, and support staff. Requires interface with all levels of the customer’s organization, which includes design groups, purchasing, production control, incoming quality, engineering, and management. Excellent communication and organization skills are critical in the function


SUPERVISION: Work is performed under direct supervision of a manager or senior account manager. Routine tasks are performed independently and judgment is allowed in selecting appropriate resources to accomplish assigned tasks. Anything outside of routine tasks requires supervisory approval.


EXPERIENCE/EDUCATION: Bachelor’s degree or equivalent experience and 5 years of experience required. 


Competitive Benefits

  • Health Insurance
  • Dental Insurance with Orthodontia option
  • Vision Insurance
  • Basic Short and Long Term Disability
  • Enhanced Long Term Disability
  • 401k plan with company match
  • Employee Stock Purchase Plan
  • Annual Bonus Program
  • Health benefits are eligible the first of the month after date of hire


New employment offers are contingent upon applicants providing a copy of their COVID-19 vaccination card to Photronics on a confidential basis prior to their scheduled start date confirming the COVID-19 vaccination process has been completed.  Requests for medical or religious accommodation, to the extent permitted by applicable law, should be submitted to Photronics Human Resources.


Photronics is an equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity and expression, pregnancy, protected veteran status, or any other classifications protected by law. This includes providing reasonable accommodation for team members’ disabilities or religious beliefs and practices.


Photronics is an E-Verify company.