Job Description

JOB DESCRIPTION

Job Title: Assistant Project Manager

FLSA Status: Non-Exempt

**Job Type: **Full-time

Reports To:Department Manager

SUMMARY:

Responsible for overseeing an assigned list of projects/ customer business including negotiations with carriers to ensure cost effective, accurate movement of product. Successful management of this book of business and driving account performance will lead to continued growth with our business partners. Develop and maintain a business partnership with both customers and carriers to help them execute the daily operational functions to ensure freight is picked up and delivered on time.

**Responsibilities: **

• Work closely with customers and carrier partners concerning cargo status and/or to obtain customer information necessary to complete delivery.
• Process changes such as rescheduling and cancellation.
• Act as a liaison between customers, colleagues, and carriers.
• Scheduling of deliveries to jobsites according to customer guidelines.
• Communicating with project managers, providing timely delivery status upon request
• Constant notification of outbound and inbound deliveries from warehouse, jobsites, and vendor facilities.
• Effectively manage customer issues and complaints to resolution, as necessary.
• Manage the day-to-day POD process, including collection and daily audit of documents.
• Completes all assigned tasks in a thorough and workmanlike fashion. This includes communication via voice call through office or personal phone, email, and text.
• Clearly communicate expectations to team members and stakeholders.
• Creates a positive and professional work environment and leads by example.
• Negotiate rates with carriers analyzing more effective rates and methods of shipping.
• Ensure that billing of freight charges is effectively carried out. Coordinate payment of all freight charges ensuring proper allocation of freight costs and overseeing record keeping with respect to charges and payments.
• Develop tools and best practices for project management and execution.
• Assist with the development of reports, and the loading and configuration of the demonstration data and systems.
• Maintain exceptional relationships with all carriers and partner with the transportation team to provide outstanding customer service.
• Update and maintain rate files and supply rates to management as needed.
• Candidates for this role should possess a personal style that reflects enthusiasm, high energy, an excellent work ethic, and excellent organizational skills.
• Must be able to quickly process information and make decisions. An ability to translate and enter data correctly with demonstrated attention to detail is essential.
• Demonstrates ability to organize and manage multiple priorities.
• Shows a strong customer orientation and can maintain exceptional relationships with carriers, customers, and internal team members.
• Possesses intermediate level skills in Microsoft Office tools (Word, Excel, Outlook)
• Excellent written and oral communication skills.
• Highly self-motivated, efficient, and productive.
• Perform other related duties as requested, directed, or assigned.

**Qualifications: **

• High school diploma or equivalent required; some college education preferred
• Demonstrated superior written and verbal communication skills
• Properly functioning personal phone
• Accessible and reliable before and after office hours
• Punctuality
• Ability to work under pressure and handle multiple tasks simultaneously
• Professional telephone manner
• Attention to Detail/Quality
• Computer Skills
• Customer/Client Focus
• Problem Solving/Reasoning Ability
• Standard – accountability and dependability; adaptability; communication; ethics and integrity; initiative/innovation; interpersonal skills; motivation; organization sensitivity; safety focus; and teamwork

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer, keyboard, and telephone.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

You should be proficient in:

• Industrial Construction
• Construction Management
• Plant Construction
• Data Analysis and Manipulation
• Continuous Improvement
• Troubleshooting Skills
• Machine Building/Assembling
• Troubleshooting Industrial Automation Equipment
• Lean Manufacturing Principles
• High-level Operations Analysis
• Quality Control Data Analysis
• Budgeting / Forecasting Experience
• Measuring LTIR (Lost Time injury Rates)
• Process Development
• Non-standard practice ID
• Basic Computer Skills