Job Description
Job Overview:
Who We Are
Metrie is North America’s largest manufacturer and distributor of interior millwork producing and selling interior finishings. For nearly 100 years, we’ve transformed houses into homes with outstanding products featured on HGTV and in top magazines such as Style At Home and House & House. As a family-owned business since 1926, we pride ourselves on excellence, customer experience, and nurturing a strong community. We help people transform houses into homes.
Why should you work for Metrie?
With us, you’re more than just a number. We foster a culture of empowerment, learning, and inclusion. We offer the chance to have all your workplace needs met (and improved): we start with the wellbeing of colleagues. This means good pay, benefits, and working conditions; and onboarding that enables you to succeed at your job. Your sense of belonging matters: we want to know you for who you are in the world, how you show up, and what are your motivating factors. This enables us to co-create opportunities for impact - you can make a difference here. Then, we can determine the learning and development requirements you have to grow your career. We do all this alongside you, together as one team.
Watch this video to see why our employees feel like they truly belong here: Metrie's Brand Purpose
What You’ll Do
As our Assistant Operations Manager, you will be supporting the Retail Channel and our customer, Lowe’s. In this role, you’ll execute daily warehouse operations and supervise frontline teams to ensure we meet operational targets every day. This hands-on leadership role focuses on direct employee management, process implementation, and problem-solving on the warehouse floor while serving as the key connection between management and our warehouse team members.
Location: This position will be based on our Sumner, WA branch. This role is required to work in-branch 5 days per week.
Responsibilities
Support the Operations Manager in overseeing day-to-day warehouse activities while directly supervising team members across all shifts to meet operational targets.
Monitor team performance and skill development, providing hands-on coaching and training to ensure productivity and quality standards are consistently met.
Manage order fulfillment operations including will call and on-time delivery functions through our WMS system while ensuring accurate inventory control and shipping processes.
Lead new hire integration by executing our 100-day success plan and working with Talent Acquisition to ensure comprehensive onboarding into Metrie’s culture.
Administer safety programs and ensure compliance with all regulations while promoting a positive work environment that champions Metrie’s values.
Execute inventory management processes including cycle counts and implement improvement projects to optimize warehouse operations across the facility.
Who You Are
You’re a Hands-On Leader: You have strong communication and customer service skills with excellent interpersonal and organizational abilities. You can handle changing priorities and use good judgement in stressful situations while maintain a focus on operational excellence.
Process & Performance Focused: You have demonstrated leadership skills in implementing and managing change through process improvement and performance metrics review. Experience with interviewing, hiring, performance management, promotions, and terminations preferred.
Tech-Savvy & Analytical: You’re comfortable with Microsoft Office (Teams, Excel, PowerPoint), SAP and/or Warehouse Management Systems (WMS). You have LEAN/business improvement experience with ability to plan, organize and manage multiple projects while setting clear priorities.
Safety & Compliance Minded: You understand the importance of maintaining safe work environments and ensuring compliance with all operational regulations and company standards.
Values-Driven: You believe work can be FUN! And you’re passionate about making every day a great day at work while living our values of passion, respect, integrity, collaboration, and excellence.
It would be an added bonus if you have:
Bilingual in Spanish
Experience working in both Canada and US
Qualifications
Bachelor’s degree in related field or proven experience in manufacturing, production, or distribution environment.
3-5 years management experience managing distribution center/logistics teams.
Experience supervising and motivating others in a warehouse or distribution setting.
Knowledge of warehousing, logistics, operations, transportation and supply chain principles and processes.
LEAN/business improvement methodologies experience.
Knowledge of millwork and/or Metrie products & services.
Previous experience in manufacturing or distribution environments.
Strong communication and customer service skills; interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations.
Demonstrated leadership skills in implementing and managing change through process improvement and reviewing performance metrics.
Experience with interviewing, hiring, performance management, promotions, and terminations.
What You’ll Enjoy
Working for a well-established leader in the interior millwork industry with nearly 100 years of excellence
Competitive salary and comprehensive benefits package- medical, dental, eye care and life insurance. Benefits start first of the month following hire date
401k Retirement Savings Plan- Company match, 100% vested after 6 months
Career growth opportunities in a dynamic, growing organization where your contributions directly impact business success
Collaborative work environment that values innovation, continuous learning, and professional development
How to Apply?
Come work with us! Send us your resume by clicking Apply Now”. We look forward to reviewing your application!
Working in-branch, together, is the default workplace environment for Metrie to be an exceptional place to work. Being together in-person enables deeper communication, spontaneous problem-solving, direct mentoring, and continuous learning. All Metrie employees work in-branch 5 days a week.
In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie. The base pay range for this role is set at $75,000.00−$90,000.00. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.
Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team at [email protected]
Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed.
