Job Description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Assistant Facility Manager-JLL

What this job involves:

As an Assistant Facility Manager at JLL, you'll serve as a key operational leader responsible for implementing building initiatives and ensuring exceptional client and user satisfaction. Working directly under the guidance of the Facilities Manager, Senior Facilities Manager, or IFM Director, you'll manage the day-to-day execution of comprehensive facility management programs while building strong relationships across all stakeholders. At JLL, we are collectively shaping a brighter way for our clients by delivering operational excellence through proactive facility oversight and responsive service delivery. You'll act as the critical liaison between leadership, JLL personnel, clients, vendors, and contractors to ensure seamless communication and thorough implementation of facility management objectives. This dynamic onsite role encompasses everything from coordinating building system maintenance and managing vendor relationships to supporting budget development and driving innovative pilot programs.

What your day-to-day will look like:

• Manage, oversee, and coordinate daily facility operations including HVAC, electrical, plumbing, fire/life/safety systems, landscaping, pest control, BMS, and related building systems

• Request proposals, schedule maintenance and repairs, and inspect all vendor and contractor work to ensure quality standards and customer satisfaction

• Manage the complete work order process from creation through completion and reporting, maintaining accurate documentation and metrics

• Collaborate with the Facilities Manager on development and management of annual operating budgets, reviewing proposals in accordance with JLL and client procurement policies

• Conduct regular property tours and inspections to identify maintenance needs, safety concerns, and opportunities for operational improvements

• Support move management initiatives, pilot programs, special projects, and innovation efforts that enhance service delivery

• Process invoices from purchase order creation through coding, and create monthly reports tracking work orders, budgets, initiatives, and project progress

• Travel to client sites across Middle Tennessee as needed to conduct facility condition inspections, branch visits, and on-site assessments, with heavy presence in the Nashville and Chattanooga areas

Required qualifications:

• HS diploma or equivalent

• 3+ years of commercial property or facilities management experience

• Working knowledge of facility systems including HVAC, electrical, plumbing, fire/life/safety systems, BMS, and water treatment

• Valid driver's license and ability to work onsite

• Outstanding communication, presentation, and analytical skills with ability to read and interpret technical documents

• Computer proficiency with MS Office Suite (Excel, Word, PowerPoint, Outlook), CMMS platforms, SharePoint, and Tableau

• Strong customer service orientation and interpersonal skills for effective interaction with clients, vendors, contractors, and team members

• Resides in Nashville, TN or Middle Tennessee; familiarity with the local market is required

Preferred qualifications:

• Associate or Technical degree in Facility Management, Engineering, Business Administration, or related field

• Self-starter with proven ability to work independently and manage multiple priorities

• Strong leadership skills with experience providing instruction and training to personnel, vendors, and contractors

• Experience supporting innovation initiatives and continuous improvement programs in facility management

• Knowledge of financial and accounting principles as they apply to commercial property management

• Experience supporting branch or retail environments; knowledge of the Middle Tennessee commercial real estate or facilities market

Location: Remote – Must reside in Nashville, TN or surrounding Middle Tennessee area

Schedule: M-F 8:00am-5:00pm. Flexibility required for occasional evenings and weekends during incident management and emergency response situations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.