Assistant Dispatcher

Capitol Materials, Inc.

Location Pin Icon
Atlanta, GA

Job Description

As posted by the hiring company

Job Overview:

GMS is the leading North American distributor of gypsum wallboard, acoustical ceiling products and other specialty building materials. Founded in 1971, GMS now operates a network of more than 250 distribution centers nationwide. For more information about GMS, visit or any one of our subsidiary company websites.

Summary of Position:

The primary function of an assistant dispatcher is to work in conjunction with the Dispatcher/Operations Manager to direct and coordinate the ordering and delivery materials to customers in the day-to-day operations.   

Duties & Responsibilities:

  • Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program, operational, and personnel policies and procedures
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements and enforces adherence to requirements
  • Completes warehouse/delivery requirements by scheduling and assigning employees; following up on work results
  • Coordinates with personnel to ensure that service to the customer meets an acceptable standard and generates positive feedback
  • Ensures compliance with the Safety and Loss Control Program
  • Cooperates with Safety director and GMS Risk Management representatives in the investigation, analysis of potential hazards to enforce methods and reduce losses of claims.

Other Competencies:

  • Ability to self-manage, show initiative and be proactive
  • Communicate professionally, both verbally and in writing to coworkers and customers

Basic Qualifications:

  • GED required, some college preferred
  • Minimum of 2 years of dispatching experience  

 Physical Demands:

  • Must be able to remain in stationary position 60%
  • Frequently, will move about inside the office and warehouse
  • Must be able to operate basic office machinery
  • Must be able to communicate with team and management and be able to exchange accurate information in these situations.
  •  Constantly working in office and warehouse environment

Mental Demands:

  • Must be able to problem solve and prioritize tasks
  • Must be able to manage stress depending on delivery deadlines
  • Must be able to multitask
  • Must be able to quickly communicate solutions if problems occur
  • Must be able to demonstrate a high degree of sound judgement and initiative

 Company Benefits:

  • Medical, Dental, Vision, Disability & Life Insurance
  • 401k
  • Paid holidays & vacation days

This job description is subject to change at any time.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. Our people have the independence and authority to make a difference. We invest in relationships, and every person is important. Our highest priority is serving others. We passionately pursue a safe work environment along with a relentless focus on operational excellence. We believe you can never go wrong doing the right thing.