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Assistant Branch Manager

RG Group • York, PA
a month ago
 

Company Overview:

RG Group has over 65 years of motion control and fluid handling expertise with quality products, personal service and innovative solutions. RG Group specializes in hydraulics, pneumatics, electromechanical systems, process control systems, automation systems and industrial robotics.

We are looking for someone with a passion for learning and desire to work with their hands. We are willing to train and provide career advancement opportunities to dedicated and driven individuals! 

Check us out at https://www.rg-group.com/careers


Position Summary:  


The Assistant Branch Manager provides back up coverage to Branch locations throughout Pennsylvania, New Jersey and New York. He/she is responsible for the daily operations of the store, including customer service, cash control, and inventory control as well as handling Vendor Managed Inventory within an assigned territory. 


Essential Functions:


  • Provide premier customer service, face-to-face, and via telephone
  • Respond to customer complaints and comments
  • Promotes the organization on a local level
  • Maintains an awareness of market trends in the area and industry, understanding customer initiatives and monitoring local competitors’ activities
  • Initiates changes to improve business
  • Telephone prospecting
  • Suggests promotions
  • Suggests and executes marketing events
  • Interacts with key account managers, territory managers, and outside sales reps as necessary to meet customer service goals
  • Keeps the store clean, orderly, and safe for customers and employees
  • Displays merchandise attractively
  • Rotating end caps
  • Restocks merchandise
  • Removes trash
  • Vendor Managed Inventory
  • Overnight travel 25-40%. 
  • Performs other duties as requested by manager

Knowledge, Skills and Abilities:


  • Customer focus
  • Drive and enthusiasm
  • Excellent communication and interpersonal skills
  • Ability to grasp new concepts and generate creative ideas
  • Entrepreneurial perspective
  • Good risk assessment skills
  • Aptitude for teamwork
  • Ability to work independently and under pressure
  • The majority of the day is spent standing or walking.  There is opportunity for sitting periodically during the course of the work day.
  • Some lifting is required, usually not in excess of 50 pounds.
  • Minimum 2+ years’ experience in customer service, sales or retail store sales required
  • Driver's license with good driving record

Environment:


  • Car travel required
  • Occasional air travel may be required

Education:


  • 2 year degree in Business, Engineering Technology or Marketing or 2+ years successful retail experience preferably within motion control or fluid power

Our Benefits:

  • Paid Time Off (17 days in first year)
  • 8 Paid Holidays
  • Educational Assistance Reimbursement
  • 401(k) Plan with Company Match
  • Profit Sharing
  • Medical, Dental & Vision Insurance
  • Flexible Spending
  • Group Life Insurance
  • Accidental Death & Dismemberment Insurance
  • Short and Long-Term Disability
  • Employee Assistance Program
  • Employee Referral Program
  • Company Sponsored Social Events


The greatest of the RG Group’s resources is our associates.  Dedicated, intelligent and entrepreneurial team members are empowered with the authority to make decisions they believe will add value to our company as well as the customers and manufacturers we serve.

RG Group is an Equal Opportunity Employer.