Job Description

Description

• Produce labels for the Production floor, operating label machinery 
• Order and receive Heat Transfers (Bonds) from Vendors.  
• Interact with Vendors, forming a partnership ensuring deadlines are met, issues resolved 

• Manipulate art using Adobe Illustrator 
• Resolve / communicate deadline delays  
• Manage emails in a timely fashion 
• Provide accurate, valid and complete information by using the right methods/tools 
• Meet or exceed targets for email and call handling quotas 

• Follow communication procedures, guidelines and policies 
• Use telephones to reach out to internal and external customers 
• Cross train in all art roles and act as a backup for other team members 

Qualifications

• Requires a high school diploma or equivalent  
• 1-3 years of experience in a production art or related filed 
• Novice level skills using Illustrator  
• Mac experience a plus 

• The candidate should have knowledge of commonly used business concepts, practices and procedures.  
• Candidate must be a self-starter who can rely on instructions and pre-established guidelines to perform the functions of the job independently.  
• Primary job functions will require the ability and confidence to exercise sound judgment to ensure excellent service standards and maintain high customer satisfaction. 
• Managing deadlines for Production success and customer expectation 
• Organize 3rd party Vendors to deliver elements that can’t be produced in house 

• Overseeing the delivery of projects and adjusting as necessary to ensure they are delivered to specifications and high standards 
• Attention to detail to ensure all specifications are met 
• Problem-solving abilities to correct any challenges or inefficiencies for the best results 
• Decisiveness and good judgment to address pressing project matters when time is limited 
• Organization and time management to manage multiple tasks, sometimes for multiple projects, at once