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Area Shop Manager

Low Country Concrete, Inc.

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Savannah, GA
LOCATION

Job Description

As posted by the hiring company

Job Overview:

Description

The Area Shop Manager is an administrative and managerial position directing maintenance and repair activities within an assigned section of the overall fleet management operation. A team member in this class establishes and implements plans and strategies regarding the direction, evaluation, and training of a staff responsible for the care, maintenance, and safety of motor vehicles in accordance with federal, state and company standards and regulations. Work involves monitoring and controlling repair facility activities, analyzing needs and problems, and directing budget management, inventory control, risk management and related areas. Work is performed under the direction of the Fleet manager.

Essential Functions:

  • Perform all job duties in accordance with company safety and environmental policies and procedures without exception.
  • Adhere to all company policies and procedures.
  • Provides effective leadership and supervision of the Part’s and Service Teams during day-to-day operations to ensure the smooth operation of the assigned location. Always giving clear direction to team members, ensuring that all tools for success are available.
  • Perform safety and production checks with Part’s and Service Teams throughout the workday to ensure all tasks are being performed in a safe and efficient manner. Reporting any issues with safety or production to the Fleet manager requiring assistance for resolution.
  • Directs, through subordinates, the operation of an assigned section of the company’s fleet management program; location comprised of a variety of commercial vehicle, automotive and heavy equipment repair and maintenance including support functions.
  • Establishes and implements plans and strategies consistent with all locations for achieving objectives and goals; evaluates work for quality, productivity and activities and develops and implements initiatives to improve and modify existing processes.
  • Analyzes needs and problems and determines appropriate solutions and courses of action; ensures staff compliance with federal, state and city standards and regulations regarding motor vehicle safety and operation.
  • Manages staffing and work scheduling to effectuate the most productive and cost-effective use of manpower; plans and establishes operational guidelines for scheduled and unscheduled vehicle maintenance and repair work; establishes procedures to monitor, evaluate and control job activities and responsibilities; prioritizes operational needs; confers with subordinates in coordinating various functions and effecting planned work; provides both technical direction to Parts and Service Teams in complex or difficult situations.
  • Directs the development and implementation of procedures to be followed by staff personnel; ensures the continued development and training of subordinate workers; periodically tours work site throughout day to observe the progress of maintenance and repair activity; reviews work in progress and completed for conformance with established objectives, standards, safety, and efficiency; observes overall effectiveness of existing processes and procedures to assess possible improvements.
  • Manages a computerized data information system for recordkeeping, analyses, and evaluation purposes; determines appropriate solutions to various operational and administrative problems in such areas as preventive maintenance, vehicle availability, vehicle life-cycle costing, risk management and other fleet related areas for the assigned location.
  • Reviews outside vendor maintenance and repair work and newly purchased vehicles and equipment to ensure conformance to contract specifications and quality workmanship; meets with vendors to resolve problems; approves payments to vendors for services rendered.
  • Responsible for managing inventory based on demand. Must be able to maintain stock at a level that enables internal servicing and repair departments to complete their work without delay. However, they must also avoid the costs of carrying excessive inventory.
  • Must have knowledge of stock-control systems so that they can effectively record and analyze the movement of parts.
  • Must also maintain accurate records of parts replaced under warranty and details of faulty parts.
  • Performs yearly inventory of all parts departments throughout all locations ensuring that all min, max and bin locations are accurate.
  • Oversees the execution of all stock orders, ensuring they are accurate before orders are placed.
  • Consistently monitors non-moving inventory, ensuring that all obsolete stock is returned to the vendor of purchase in a timely manner for credit.
  • Oversees all repair orders for proper invoicing of parts, PO’s, and sublets. Ensuring that consistent reviews and feedback is given to team members to correct any errors made.
  • Consistently monitors special-order parts to ensure unneeded inventory is used or sent back to vendors in order to maintain inventory stocking guidelines.
  • Oversees sublet repairs and warranty repairs ensuring timeliness and cost control at all times. Following up daily on any units at an outside vendor to reduce downtime of the unit.
  • Works to identify any used parts in the Maintenance Shop that have a future use. Once identified these will be put into inventory stock for use.
  • Ensures that the Part’s and Service Team maintains a clean, safe, and organized work environment. Always holding team members accountable for their area’s condition.
  • Effectively communicates with Team regarding parts availability. Including order status and ETA.
  • Performs daily assessments of team member performance. Given consistent constructive feedback and sets goals to ensure the team’s success.
  • Oversees the status of all warranty and core claims, ensuring that the Part’s Team submits these in the time allotted by the vendor and that maximum credit is received.
  • Ensures that all new parts are entered into the system correctly at the time of purchase, including all warranty and core information.
  • Responsible for the implementation of Part’s and Service Team training with every new addition.
  • Perform annual reviews of all Part’s and Service Team Members by deadlines set forth.
  • Any other duties that may arise during the successful operation of the assigned location.

Requirements

  • Prior leadership experience in an automotive / diesel parts or automotive / diesel shop environment.
  • Ability to lead and train team members in Parts and Service Department operations
  • Ability to develop and follow action plans to ensure team enthusiasm and Parts and Service Department success.
  • Leadership skills, including empowerment, coaching, organizing, and planning, and interpersonal sensitivity.
  • Positive, team-oriented attitude.
  • Goal oriented, ambitious with the need to grow.
  • Ability to establish and maintain good relationships with all team members.
  • Ability to establish and control inventory system.
  • Knowledge of and ability to interpret inventory reports.
  • General office experience required.
  • Some accounting experience preferred but not required.
  • Proficient with computers and Microsoft Office Suite.
  • High school diploma or equivalent.
  • Effective communication skills; in-person, over the phone, and via email.
  • Ability to read, write, count, and perform basic math functions.
  • Must be able to work evenings and weekends as the needs arises.

Physical Demands:

  • Ability to perform in a high stress, fast paced environment.
  • Ability to uphold the stress of traveling.
  • Ability to sit, stand, kneel, stoop, and reach with arms for long periods of time.
  • Ability to lift a minimum of 50 lbs. frequently.
  • Ability to lift a minimum of 75 lbs. occasionally.

Equal Opportunity Employer / Drug Free Workplace