Job Description

Key Responsibilities

• Engage with customers to understand their processes, operational challenges, and goals, recommending appropriate magnetic separation, metal detection, and conveying solutions.

• Oversee technical editing and review of approval drawings for quotations and customer orders.

• Manage custom and specialty quotations and orders from initial inquiry through completion.

• Support the Inside Sales Team with standard product quotations and orders as needed.

• Contribute to the development, implementation, and continuous improvement of Configure, Price, Quote (CPQ) systems.

• Manage CPQ pricing updates and maintain accurate pricing information.

• Provide technical support throughout the sales cycle, including product recommendations, application assessments, and proposal development.

• Serve as a technical resource for the Inside Sales Team and Regional Sales Managers, providing application guidance, troubleshooting assistance, and quoting support.

• Develop technical sales resources, including application guides, training presentations, case studies, and product FAQs.

• Conduct product presentations, demonstrations, and application support sessions virtually and on-site.

• Collaborate with Engineering and Production teams to ensure proposed solutions are technically sound, practical, and manufacturable.

• Assist with system design through CAD markups, process flow diagrams, and equipment layouts.

• Provide post-sale support for commissioning, troubleshooting, and customer training when required.

• Document application case studies and customer feedback to support product development and sales strategy.

• Maintain accurate CRM records, technical documentation, and quotation support tools.

Qualifications

• Bachelor’s degree in Engineering, Industrial Technology, or a related technical field; equivalent practical experience will also be considered.

• Three or more years of experience in technical sales, applications engineering, or solution consulting, preferably within manufacturing, automation, or industrial equipment.

• Strong understanding of mechanical systems, fluid dynamics, magnetic separation, or related industrial technologies.

• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

• Demonstrated ability to train, educate, and collaborate with internal sales teams.

• Experience developing technical documentation, training materials, and sales support resources is preferred.

• Proficiency in CAD software, SolidWorks, or similar design tools is preferred.

• Ability to travel up to 30% for customer site visits, trade shows, training, and other business needs.

• Strong organizational skills, attention to detail, initiative, and the ability to work collaboratively across departments.

You should be proficient in:

• Bachelor's Degree