How brave are you? We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 70 TRUMPF locations.
TRUMPF Applications Engineers are a vital part in showcasing our technology to our customers. This role is instrumental in demonstrating the various advantages of TRUMPF products and convincing customers to purchase our products. Applications Engineer is regarded as the subject matter expert in all questions regarding laser cutting, bending, and especially laser welding possibilities. The applications engineer supports customers and the sales network during the purchasing decision, and provides on-going telephone or on-site support throughout the product lifecycle.
Principle Duties & Responsibilities
Serves as the expert for laser Tube technology. Additionally fully capable to explain machine options and operate TRUMPF laser welding, cutting and bending machines
Independently organize and conduct persuasive customer demonstrations and industry trade shows
Evaluate customer parts, and create programs to effectively demonstrate laser tube. Recognize any necessary part design changes, and consult customers on modifications to make their parts compatible with laser welding. Collaborate with designers to define creative fixture solutions for customer parts
Generate customer time estimates, provide recommendations for product selection and produce sample parts
Consult customers on welding application issues for existing and potential customers
Conduct operator training, and on-site applications support for customers
Travel to customer sites to support with challenging sales or production processes (Travel time ~ 20-30%)
Help new customers with the startup phase to smoothly go to production phase
Previous experience in a Sheetmetal manufacturing environment, ideally in a role that provided experience in programming and operating production equipment. Excellent written and spoken communication skills are required as this position involves extensive interaction with customers. Experienced with solid modeling software, along with excellent skills with Microsoft office products, especially Excel, and Power Point. Be able to organize own schedule and juggle multiple projects effectively. Maintain an organized workplace, both in the office and digital workspace. TRUMPF product knowledge preferred. Ability to regularly lift 20-40 lbs. willing to operate forklifts and overhead cranes.
Technical Associate degree or the suitable equivalent of education and work experience.
TRUMPF is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, veteran status, or other protected class.