Description

JOB SUMMARY:

The Application Engineer helps to ensure our product’s integrity and our customers’ satisfaction by assisting customers with proper drive selection for their project. The Application Engineer is involved in a variety of duties focused on intimate product application support and customer care activities. This includes working closely with Product Management to document technical and quality requirements, preparing drawings for customer reference. An Application Engineer engages in quote and order entry as needed by his or her team, while actively engaging customers in high level technical discussions about their projects and our products. Competencies include: all product lines, their specifications, components, and assembly. All duties are performed under the Quality System guidelines of ISO 9001.

ESSENTIAL FUNCTIONS:

Engage customers to provide the best solution (Gearbox and Motor solutions) for their project, developing relationships that will lead to sales and more projects with STOBER Drives Inc.
Facilitate the development of relationships between field sales and inside sales, building engineer to engineer relationships
Support overall regional team goals, including quotes and orders to facilitate effective product processing.
Effectively navigate the CRM for data entry and extraction, engaging all sales tools to provide the ultimate customer experience.
Proficient in sizing all Power Transmission, Servo gear products and Motors products.
Conduct mechanical & electrical calculations.
Support outside sales with competitor cross over. Maintain competitive data base.
Assists in creating/updating instructional material for the Learning Management System and training conferences.
Performs other duties as assigned. Job duties are subject to change as directed by management.
Provide current market knowledge to Product Management for productdevelopment.

Qualifications

PERSONAL CHARACTERISTICS:

Strong analytical, numerical, and reasoning abilities.
Ability to travel up to 25%
Participative work style, high attention to details, and initiative to seek answers
Good communication and interpersonal skills, written and verbal.

EDUCATION/EXPERIENCE:

BS Engineering (Mechanical/Electrical), Industrial Technology or Related Field Experience
Co-op or experience in electromechanical/motion control environment is a plus.
Capable of using both 2D and 3D CAD. Solid Works Experience is a plus
Ability to use Excel/spreadsheet calculations is a plus
SAP and CRM experience is a plus

GENERAL:

Individuals in this position are expected to perform daily functions with little supervision. Matters that do require direct supervision should be of a nature that requires the decision making or authority of higher level management.

PHYSCIAL DEMANDS:

The employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, push or pull up to 50 pounds. The employee is occasionally required to sit, climb, and balance. The employee must regularly lift and or move objects up to 50 pounds. Specific vision abilities required include: close vision, distant vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

You should be proficient in:

Customer Service
Bachelor's Degree
Industrial and Manufacturing Engineering
Mechanical Design & Engineering
Engineering Degree

Machines & technologies you'll use:

CAD Software (AutoCAD, Solidworks)