Job Description

Overview

We are seeking a skilled and friendly Appliance Repair Technician to join our team in Providence, RI. If you have a knack for fixing appliances and enjoy helping customers get their machines back in working order, this is the perfect opportunity for you! Our ideal candidate is not only technically proficient but also possesses excellent communication skills to ensure a positive customer experience.

Responsibilities

• Diagnose and repair a variety of household appliances, including refrigerators, washers, dryers, and ovens.
• Provide exceptional customer service by explaining repairs and maintenance procedures to clients.
• Perform routine maintenance and inspections to ensure appliances are functioning efficiently.
• Maintain accurate records of service calls, repairs, and parts used.
• Stay updated on industry trends and advancements in appliance technology.
• Collaborate with team members to improve service processes and customer satisfaction.

Qualifications

• High school diploma or equivalent; technical certification in appliance repair is a plus.
• Proven experience as an appliance repair technician or similar role.
• Strong troubleshooting skills and the ability to work independently.
• Excellent communication and customer service skills.
• Valid driver's license and reliable transportation.
• Ability to lift heavy appliances and work in various conditions.