Appliance and Refrigeration Repair Technician

Like figuring out what’s broken and getting it running again? As a Sears Home Services technician, you’ll work on different appliances, meet customers in their homes, and spend your day on the road instead of behind a desk.

What you’ll get

• $18–$30 per hour in base pay, depending on experience, certifications, and location

• Opportunities to earn performance bonuses and sales incentives

• Medical, dental, and vision benefits. Eligible employees enrolled in a dependent-tier medical plan under the Transform Health and Welfare Plan may receive up to $4,000 a year toward coverage costs, prorated throughout the plan year.

• A 401(k) plan with a company match of 100% on the first 3% of salary contributed before tax

• Year-round work and opportunities to train on different products

• Training through Sears Technical Institute, plus an onboarding buddy and technician mentors

• Opportunities to build your skills and move up. Our average employee tenure is more than 12 years.

• A company vehicle, uniforms, specialty tools, a mobile phone, and an app for paperwork and technical support

What you’ll do

• Drive to customers’ homes to diagnose and repair appliances such as refrigerators, washers, dryers, dishwashers, and microwaves

• Do quality repairs and explain the work clearly to customers

• Recommend solutions that help customers maintain and protect their homes

• Keep your company vehicle organized and maintained, and manage parts

• Handle other assigned duties as needed

What you’ll need

• A high school diploma or GED

• EPA Type I (we can assist with this) or EPA Universal certification

• Mechanical know-how and experience using testing and repair tools

• Appliance diagnosis and repair experience preferred

• The ability to follow repair procedures and do quality work

• The ability to use a smartphone, including for ordering parts

• A valid driver’s license in the state or states where you work, and the ability to drive an automatic transmission vehicle

• The ability to pass a background check and drug screen

• The ability to travel up to 100% and work flexible hours, including required overtime

• The ability to read and use technical instructions to troubleshoot and complete repairs

• Strong verbal and written communication skills, including the ability to read, write, and speak English

This is a hands-on job. You must be able to lift, carry, push, or pull up to 20 pounds constantly, 50 pounds frequently, and 100 pounds occasionally. You’ll also need to stand, walk, sit, type, handle tools and parts, and reach outward regularly; bend, squat, kneel, twist, stoop, climb, and crawl frequently; and reach overhead occasionally.

You should be proficient in:

• brazing
• acetylene torch