Job Description

Appliance and Refrigeration Repair Technician

Appliance Repair Technician- You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.

• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re on the road and welcomed into customers’ homes every day.

**Sears Home Services **- Great hourly rates – $18 - $30 / hourly base rate, depending on experience, certification and location.

• Benefits – Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan. Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.

• 401k match – Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.

• More ways to earn –Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.

• Year-round work – With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.

• Expert training – Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.

• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.

• **Career advancement **– Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years!

• Tools Provided – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

• Job responsibilities:

  • Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
  • Deliver excellent customer experience that exceeds expectations consistently
  • Provide customers with value-added solutions that help make their home more clean, comfortable & protected
  • Keep company truck well-maintained & organized, and help manage parts efficiently
  • Performs other duties as assigned

  Requirements:

  • High school diploma or general education degree
  • EPA Type I or EPA Universal certification
  • Mechanical knowledge and aptitude, including use of testing & repair tools
  • Experience repairing and diagnosing a variety of home appliances preferred
  • Can follow directions and processes for quality workmanship
  • Can use smartphone, including use for part ordering
  • Successfully pass a background & drug screen
  • Valid driver’s license for the state(s) in which you work
  • Ability to travel up to 100%
  • Ability to work variable and flexible hours, including required overtime
  • Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
  • Excellent communication skills, both verbal and written; Ability to read, write, and speak English
  • Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
  • Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
  • Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
  • Ability to occasionally reach above shoulder
  • Ability to drive automatic transmission vehicle

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You should be proficient in:

• Heavy Equipment Repair
• HVAC/R Systems
• Refrigeration Systems
• Refrigerants
• Mechanical Troubleshooting Skills
• 120/208/240/480 Voltage Systems
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• Relay Testing
• Equipment/Parts Counter Sales
• Environmental Protection Agency (EPA) Certification
• HVAC Maintenance
• HVAC Troubleshooting
• HVAC Repair
• Powerhouse Troubleshooting
• Boiler Troubleshooting
• Service
• Maintenance and Repair Skills
• Field Service Readiness
• Diesel & Heavy Equipment Systems
• Hydraulic Systems & Components
• Electrical Systems & Diagnostics (Heavy Equipment)
• Equipment Diagnostics & Troubleshooting
• Mechanical Systems & Component Repair
• Crane & Lifting Equipment Systems
• Aerial & Utility Equipment Systems
• Electrical Schematic Reading
• Low Voltage Cabling Installation
• Equipment Installation & Wiring
• Equipment Repair & Maintenance
• Equipment Installation
• Automotive Repair & Service Systems