Job Description

Overview

We are seeking a skilled and motivated Appliance & Refrigeration Repair Technician to join our team in Delaware, OH, 43015. In this role, you will be responsible for diagnosing and repairing a variety of household appliances and refrigeration units. If you have a passion for problem-solving and enjoy working with your hands, this is the perfect opportunity for you to showcase your expertise and contribute to our commitment to exceptional customer service.

Appliance Repair Technician- You like solving problems– Each repair is different. You enjoy diagnosing problems and figuring out solutions.

• You like fixing things– Getting things working again is a satisfying outcome. You did that!
• You like helping others– You’re the hero of the home, fixing essential appliances and lifting that weight off the shoulders of grateful homeowners.
• You like to be on the move– You’re on the road and welcomed into customers’ homes every day.

Sears Home Services- Great hourly rates– $18 - $30 / hourly base rate, depending on experience, certification and location.

• Benefits– Comprehensive set of medical, dental, and vision benefits with an additional employer-paid health care subsidy for any dependent tier medical plan enrollment under the Transform Health and Welfare Plan.Specifically, each eligible employee may receive up to $4,000 annually towards the cost of your dependent tier health coverage each year, prorated throughout the plan year.

• 401k match– Opportunity to contribute to 401k plan, with an employer match calculated on your before-tax contributions, 100% on the first 3% of salary.

• More ways to earn–Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.

• Year-round work– With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round.

• Expert training– Best in class training program. Tens of thousands of repair techs have been trained by Sears Technical Institute in the past 60 years.

• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.

• Tools Provided– Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

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Job Responsibilities:

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• Drive to multiple customer’s homes daily to diagnose and repair a variety of home appliances with high levels of quality and efficiency; appliances may include refrigerators, washers, dryers, dishwashers, and microwaves
• Deliver excellent customer experience that exceeds expectations consistently
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected
• Keep company truck well-maintained & organized, and help manage parts efficiently
• Performs other duties as assigned

Requirements:

• High school diploma or general education degree
• EPA Type I or EPA Universal certification
• Mechanical knowledge and aptitude, including use of testing & repair tools
• Experience repairing and diagnosing a variety of home appliances preferred
• Can follow directions and processes for quality workmanship
• Can use smartphone, including use for part ordering
• Successfully pass a background & drug screen
• Valid driver’s license for the state(s) in which you work
• Ability to travel up to 100%
• Ability to work variable and flexible hours, including required overtime
• Ability to read, understand, and apply written text of a technical nature to answer questions, solve problems, and complete job tasks
• Excellent communication skills, both verbal and written; Ability to read, write, and speak English
• Ability to constantly lift, carry, push, or pull up to 20 lbs (frequently lift, carry, push, or pull 50 lbs; occasionally lift, carry, push, or pull 100 lbs)
• Ability to constantly reach outward, handle and finger objects, stand, walk, sit and type using a keyboard
• Ability to frequently bend, squat, kneel, twist, turn, stoop, climb, and crawl
• Ability to occasionally reach above shoulder
• Ability to drive automatic transmission vehicle

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