Analyst, Program / Project Control

Bombardier Aerospace, Learjet Div.

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Qc, CA

Job Description

As posted by the hiring company

Job Overview:


At Bombardier, our employees work together to evolve mobility worldwide - one good idea at a time. If you have a good idea, we’ll provide the environment where it will thrive and grow into a great product or customer experience. Your ideas are our fuel.
In your role, you will:
  • Analyze all expenses related to the Smart Services program for individual customers and fleet operators

  • Identify all parts consumed by aircraft model

  • Provide recommendations for better adjudication of claims within the framework of the Smarts Parts programs

  • Cross-reference the actual parts consumption against the theoretical model

  • Compare the parts adjudication against our contractual obligations

  • Develop segmentation analysis, customer profiles and customer dashboards to review parts consumption

  • Support the Cost reduction Sales team on data pulling and presentations

  • Support all senior leadership requests for Smart Services analysis from a strategic stand-point

  • Gather market feedback on desired improvements to cost reduction processes by working with Governance team

  • Gather publicly available information on similar programs for comparison purposes.

  • Carry out responsibilities autonomously and in cooperation with management and cross functional departments such as Operations.


As our ideal candidate,
  •  You possess five (5) years’ experience in aviation and / or aircraft maintenance

  • You have Product knowledge of business aircraft maintenance and programs (warranty, PBH, RIMP, CAMP)

  • You have an A&P License or technical training equivalent

  • You possess working knowledge of aircraft service industry and what drives business margin

  • You have a customer Service background / experience with superb customer orientation

  • You possess skills necessary to confront obstacles in an objective, professional manner

  • You are known for having strong communications experience in both verbal and written form. Must be able to speak, read and write the language of the region

  • You possess the ability to work in teams or independently as situation requires with urgency and drive

  • You are Autonomous, independent and self-motivated

  • You possess skills necessary to manage time and prioritize tasks

  • You possess Computer skills necessary to learn and / or operate word processing, spreadsheet, database, e-mail and web-based application

  • You possess excellent oral and written French and English communication skills (French: Quebec and France only)

 Bombardier is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply.
Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone. Join us at
Your ideas move people.