Aftermarket Sales Administrator

Steeger USA, LLC

Location Pin Icon
Fresno, CA

Job Description

As posted by the hiring company

Job Overview:

About Us:

BW Integrated Systems is an industry leader in the design and manufacture of end-of-line packaging equipment solutions and packaging automation, as well as systems integration. With seven manufacturing facilities and more than 800 team members worldwide, BW Integrated Systems is a global partner for our customers and has installations in more than 50 countries around the world. Our products and service network provide differentiated technology and technical support for manufacturing companies in a variety of global market segments, including automotive, beer and beverage, wine, spirits, container manufacturing, food, household, personal care, dairy, paper, pharmaceutical, and consumer mailing and collating. BW Integrated Systems packaging professionals have decades of application experience in robotic solutions, packaging line design, integrated solutions, palletizers and depalletizers, automated can-end and product-handling equipment, case- and tray-packing, case- and tray-forming, advanced conveyance technology and controls, unwrappers, destrappers, feeders, coolers and pasteurizers.


Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.


Job Description:

Job Summary

The Aftermarket Sales Administrator collects and maintains information of the installed machine base for aftermarket sales and support. Understanding and knowing the physical status and location of sold machinery is key to providing our customers with preventative maintenance and technology updates to ensure longevity of their machinery while delivering revenue to the business.

Job Duties & Responsibilities

  • Responsible for accurate data collection of all newly sold and legacy machine/install base information including serial number, model information and ship to/sold to location.
  • Create and maintain an accurate view of current equipment install base by customer location, including current machine status (i.e. active, decommissioned), audit history and physical location changes.
  • Responsible for ongoing collection and input of information into CRM data base (D365) related to all new equipment sold for all global locations.
  • Main point of contact for continuous flow of field updates from sales and service teams.
  • Develop and implement a systematic method for entry of field install base updates into CRM data base.
  • Coordinate and communicate effectively with sales administration, outside sales and service teams to maximize information collection initiatives.
  • Develop tools (templates, guides, share points, etc.) to simplify the efficient collection of relevant field data.
  • Collaborate with marketing and sales teams to define model and product group definitions for efficient CRM data base recognition and analytics.

Skills and Competencies Requirements:

  • Proficient user of CRM System, preferably MS Dynamics 365.
  • Proficient user of ERP system, preferably Infor XA/MAPICS.
  • Proficient with Microsoft Office suite (Outlook, Excel, Word, Teams).
  • Highly self-motivated, must work well with little to no supervision.
  • Highly organized with attention to detail.
  • Possess excellent communication skills using various modes of communication.

Measure for Success:

  • Location information, serial numbers and technical specifications for machines sold/install base populated in D365 database going forward, for last 5 years (80%) and eventually documenting further legacy installations.

Education and Experience Requirements:

  • High school diploma or equivalent.
  • Five years related data administrative experience.

ADA Requirements:

  • Typically sits, grasps items and performs keyboarding for frequent operation of a computer.
  • Stand, walk, bend, reach or otherwise move about occasionally.
  • Lift, move, or otherwise transfer items up to 30 lbs. occasionally.
  • Occasional exposure to typical machine shop physical hazards.



At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.


Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.


BW Integrated Systems