Aerial Technical Specialist

Western States Equipment Co.

Location Pin Icon
Meridian, ID
Third Shift

Job Description

As posted by the hiring company

Job Overview:

SUCCESS AT WESTERN STATES:  Western State’s culture is based on passion for our Vision, Mission, and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day. We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization.

JOB SUMMARY:  The Aerial Technical Specialist is responsible for refurbishing retired boom lifts and completing major repairs on Aerial equipment while ensuring repairs are performed to the customer’s satisfaction.  This role provides hands on training and mentorship for aerial technicians and can serve as an informal leader within additional assigned areas, as directed by the Rental Service Manager and Aerial Technical Specialist Lead.



  • Actively cares, promotes, manages, and advocates safety at Western States.  As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
  • Ability to complete Job Hazard Analysis (JHA’s) prior to any job-related tasks according to WSECO’s policy and standards.
  • Maintains clean/clutter free personal work areas to ensure safe environments for all WSECO employees.
  • Adhering to required personal protective equipment (PPE) as identified in safety policy.

Diagnosis and Repair

  • Serves as an expert resource to other branches for troubleshooting tips and repair procedures on aerial equipment.
  • Assists all CAT Rental branches with operational repairs and safety issues on aerial rental equipment. This includes occasional travel to the other branches.
  • Travel to other branches to assist or compete repairs solely.
  • May assist with field repairs in other branches.


  • Evaluates machine condition and refurbs aerial equipment in accordance to OEM guidelines.
  • Works to meet or exceed refurb financial and unit completion goals on an annual basis.


  • Responsible for the hands-on training for technicians on aerial equipment. Includes travel to all CAT Rental branches.
  • Assists with CAT rental rollouts when needed.
  • Performs other duties as assigned.


  • 25% overnight travel required.
  • Knowledge and use of Microsoft computer products or other comparable systems required.
  • Ability to forecast annual refurb completions.
  • Proven skills in written and verbal communications, planning, organizing and interpersonal relationship building.
  • Ability to set and manage priorities.
  • Must be a self-starter with the ability to work with little to no supervision.
  • Consistent attendance.


  • Proof of high school diploma or General Education Degree (GED) required.
  • Three years of aerial repair and refurb experience, preferred.
  • Appropriate technician level tooling required.
  • Valid Driver’s License and acceptable driving record required with ability to obtain a DOT Medical Card.
  • Must be able to communicate (speak, read, comprehend, write in English).


  • Ability to stand for long periods of time along with walking, sitting, repetitive climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
  • Exposure to extreme temperatures and environment.
  • Ability to lift up to 60 lbs. in accordance with Western States’ Lifting Policy to include amount and approach.
  • Must be able to meet all safety requirements for applicable safety policies.

Disclaimer:  The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification.  It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.