Advanced Technical Communications Specialist- Automation


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San Jose, CA

Job Description

As posted by the hiring company

Job Overview:


Calling all Changemakers! Become a Fetcher and join a community of innovators and doers.

Fetch, a pioneer in on-demand automation, is now part of the Zebra herd!


By combining autonomous mobile robotics with the power of the cloud, the Fetch Cloud Robotics Platform provides on-demand automation solutions for material handling and inventory management, with the power to find, track, and move almost anything in any facility. Fetch Robotics’ solutions and services are deployed in leading distribution, fulfillment, and manufacturing centers around the world, augmenting workforces to drive increased efficiency and productivity.


Zebra’s focus on robotics automation combines workflow solutions for human workers with Fetch Robotics’ solutions. The result will provide an innovative offering that drives greater efficiencies and higher ROI through better orchestration of technology and people. 


At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.


Build your edge. Build what's next. Become a leader at a leading company. Join Us!


Zebra is seeking an Advanced Technical Communications Specialist to join our Robotics and Automation Team. You will be responsible for communicating technical information to end users of Fetch Robotics (Zebra) Robots. You will work with robotic products, and applications using writing, editing, design, illustration, and multimedia skills.


  • Researches, writes, illustrates, edits and publishes deliverables for technically complex projects following generally accepted Technical Communication standards.
  • Under limited supervision, follows the Engineering and TechPubs Specifications to complete the assigned deliverables within the specified timeframe.
  • Follows Style, Template, and Branding Guidelines to comply with Zebra and TechPubs
  • Works closely with the Subject Matter Experts (SMEs) to research and develop content.
  • Works with Product Managers to determine the deliverables, the audience, and the required timelines for a project of limited scope.
  • Publishes deliverables to multiple formats, including print, online, and mobile outputs.
  • Ensures project deliverables are loaded into information management systems as appropriate.
  • Performs audience analysis (when possible) to determine format of deliverable.
  • May edit deliverables of other team members.
  • Analyzes and implements the best approach to solving presentation problems.
  • Manages translations as required by project.
  • Makes recommendations to management for new tools and deliverable formats.
  • Develops and documents processes, including APIs.
  • May train more junior staff in tools and processes.
  • May direct the work of external contractors as needed.


Minimum Qualification

  • Bachelor’s degree required.
  • 8+ years of engineering experience.
  • Advanced understanding of tools used in design and delivery of technical communications.

Preferred Qualification

  • Must have experience with Hereto. 
  • Strong professional work behaviors –accountability, teamwork, attention to detail.
  • Excellent writing skills with the ability to clearly translate highly technical information into easily used and understandable text and illustrations.
  • Familiarity with graphic illustration software.
  • Aptitude for technology.


Zebra is an equal opportunity/affirmative action employer committed to a diverse and broad work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at [email protected]

The EEO is the Law poster is available here: The EEO is the Law poster supplement is available here: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation