Job Description

Enjoy solving problems? Seek out technical challenges? Take pride in customers trusting you and your company? Make service a priority? Not a fan of a desk job?

If so, consider a technical career at MCA at our Birmingham, Alabama location!  Our Vehicle Installers are trusted advisors in the communications field.  They create safe, secure, and efficient workplaces in the communities where they live and work. 

There’s not a typical day for an MCA Field Technician. Some days you….

• Make It Happen: Installs, programs, and maintains complex communication equipment to get customers up and running.
• Save The Day:  Be hero to the heroes. Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, utilities, manufacturing, and other mission critical customers.  
• Rainmaker:  Design and upgrade customer systems to the latest technologies and solutions. 

Our field technicians work out of service shops across the Southeast.   Most of the work is at customer sites, with short and long distances to some unique places.   Sometimes you will work independently and other times as a team. Our field technicians also take call after hours as part of our service commitment to be there when the customer needs us most. 

What We Value

• Service-first attitude
• Pride in one’s work
• Reliability
• Adaptability
• Trustworthy
• Resourceful
• Excellent communication
• Contributing team member
• A calling, not a job 

What We Look For:

• At least four (4) years of experience in diagnosing, repairing, programming, and installing mobile communications equipment. 
• Understanding of / willingness to learn two-way radio theory.
• Experience operating testing equipment like spectrum analyzers, system analyzers, watt meters, TDR’s, FDR’s, and multi-meters.
• Proficiency with Microsoft Office.
• Ability to perform physical tasks like walking, standing, driving, lifting up to 50lbs, and ascending / descending ladders and stairs with little to no limitation. 
• A valid driver’s license.
• Ability to pass a 7-year background check, motor vehicle check, and drug screen.

Exceptional candidates have:

• A two-year degree in Electronics, IT, or applicable subject.
• Proficient with Motorola equipment – installing, programming, and troubleshooting.
• P25 and/or MotoTRBO experience.
• BDA / DAS installation experience.
• CET certification.

Who We Are 

Mobile Communications America, Inc. (MCA) is one of the largest and most trusted Motorola partners offering wireless communication and security solutions that enhance the safety, security, and efficiency of workplaces across the nation.

Our customers trust us to provide a portfolio of turn-key systems, products, and services —including two-way radio, vehicle uplift, video and access control, BDA/DAS, remote monitoring, GPS tracking, SCADA, dispatch, mass notification, and point-to-point wireless communications. 

Our more than 40,000 customers span industries such as public safety, commercial, education, healthcare, utilities, and government.  With more than 900 employees and almost 75 locations throughout 11 states, we are there when our customers need us most.

What We Believe

When you join our team, you join the MCA family!  We are better together through the MCA Way: living our core values of Service First, Growth, Teamwork, and Safety. We take our work and our customers seriously and believe that our best work can also be fun. 

A component of our business that embodies the MCA advantage is our “Service First DNA” culture. Service isn’t just a motto for MCA, it’s an integral part of who we are and goes beyond our customers to our employees, partners, shareholder, and communities.