Job Description

Essential Functions

• Perform various management processes in Colleague to assist the Registrar in course management, program audit, and Institutional Class Reporting (ICR).

• Process record files, including grading, maintaining all student records, and process Overlap, Underage and Duplicate reports each term. Process correspondence to students as indicated from the Duplicate Report.

• Process sponsored bill invoices from Continuing Education Services instructors, directors, and coordinators.

• Must possess the ability to work with a diverse population—customer service focus.

• Maintain awareness of federal and state regulations to assist the Director in reporting student data.

• Identify and improve upon work-flow areas to provide improved customer service to Workforce Continuing Education Services existing and potential customers.

• Increase knowledge of Colleague managerial reports and enable steps to complete the ICR reports Additional Responsibilities

• Database management (Colleague) • Serves as an interpreter for Continuing Education Services (if bilingual) Qualifications Associate Degree in Office Systems, Human Services, or a related field; Two years relevant experience, with an emphasis in Database Management (preferred). Critical thinking skills and Multi-tasking capabilities with initiatives.

You should be proficient in:

• Microsoft Excel