Job Description

Join Team Goodwill! Immediate openings and competitive pay & benefits. Apply today!   

Administrative Assistant

Full Time 40hrs/week 

$15-18/hour

Goodwill Industries is a nonprofit organization regionally headquartered in Duluth, MN whose mission is transforming lives for generations through learning and the power of work. We provide training, jobs, and support services for people with barriers to employment who seek greater independence. Our mission is funded through the sale of donated clothing and household items in Goodwill stores and online. We are a group of nearly 300 mission minded employees in Northern MN & WI working as one. Each of us is essential to helping our community thrive and prosper. 

Goodwill offers a wide range of career pathways and growth ranging from entry-level to management in retail, transportation, mission services, and administrative/professional fields. By working at Goodwill, you can make an impact in your community. And we can show you how.

Goodwill is an equal-opportunity employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Why we are a great place to work?

• Competitive pay & benefits 
• Flexible work schedules to create a schedule that allows for a work/home balance. 
• Bonus incentive plans
• Retirement & 401K planning with company match (Up to 6%)
• Employee Assistance Program (Crisis counseling, financial planning, legal consultation, mental health counseling, wellness resources)
• Knowing you are part of making an impact in people’s lives
• Critical Illness and accident insurance
• Basic life insurance at no cost, with voluntary and spousal coverage options
• A culture built upon our core values of: Trust, Respect, Dedication, Responsibility, and Innovation 
• Career support and planning 

Job Summary

This position is responsible for providing administrative support to ensure efficient operation of the Administrative Office. This position supports directors, managers, and employees through a variety of tasks related to organization and communication.

Duties and Responsibilities

• Answers and directs telephone calls, including screening calls and taking messages when appropriate
•  Arranges couriers (UPS, etc.)and routes mail, faxes, and paperwork received on the trucks 
•  Warmly welcomes visitors and guests, answers questions, offers refreshments, and directs to the correct offices
•  Provides administrative support for each of the department Directors
•  Assists in data entry and preparation of regularly scheduled reports
•  Ensures operation of office equipment by completing preventive maintenance requirements and calling for repairs
•  Maintains an inventory of office and production supplies and orders items when necessary
•  Carries out administrative duties such as filing, typing, copying, and scanning
•  As requested, schedules meetings and orders agency-related meals or materials
•  Assists with booking flights, hotels, and rental cars for staff travel
•  Ensures general orderliness and cleanliness of the front office and kitchen 
•  Assists with weekly office deposit
•  Maintains donor database and assists in sending donor thank you letters
•  Perform other job-related duties as assigned
•  Maintains confidentiality when working with sensitive information

Required Skills and Abilities

• Excellent communication abilities, including speaking, writing, and active listening
•  Effective organization and time management skills (e.g., prioritization, multitasking, and planning)
•  Great customer service skills (e.g., a personable, and positive attitude)
•  High typing speed and accuracy
•  Good computer skills, including basic troubleshooting and Microsoft Office, Excel, printers, and Outlook (email)
•  Ability to work independently with minimal supervision
•  Keen attention to detail

Education and Experience

•  High School Diploma or equivalent
•  Associates degree preferred
•  Two years work experience or post high school training in the clerical field

Physical Requirements

These work environment factors are general in nature: CONSTANT: Sit and near vision. 

FREQUENT: Bend neck; talk/speak; sit and visual accommodation. OCCASIONAL: Lift and carry 

up to 10 pounds; rotate neck, static neck position; walk; hear within 5 feet and midrange vision.