Job Description

Our client is seeking a detail-oriented and customer-focused Accounts Receivable / Accounts Payable & Rental Counter Administrator to join their team. This position plays a critical role in supporting daily business operations through accounting administration, customer service, records management, and rental counter support.The ideal candidate will be comfortable working with customers, managing financial transactions, maintaining both physical and digital records, and assisting with general office operations. Strong organizational skills, attention to detail, and the ability to multitask are essential for success in this role.Essential Duties & ResponsibilitiesAccounts Receivable- Generate and process customer invoices.

• Monitor outstanding customer balances.
• Contact customers regarding overdue accounts and collection efforts.
• Process customer payments and maintain accurate records.
• Research and resolve payment discrepancies.
• Assist with account reconciliations.

Accounts Payable- Process vendor invoices and maintain payment records.

• Verify invoices against purchase orders and receiving documentation.
• Prepare payments and assist with vendor account reconciliation.
• Maintain organized accounts payable files and records.

Purchase Orders & Inventory Documentation- Create and issue purchase orders (POs).

• Receive and process completed purchase orders.
• Verify purchase order documentation for accuracy.
• Maintain organized records of all purchasing transactions.

Customer Service & Rental Counter Support- Assist customers at the rental counter.

• Answer incoming phone calls and direct inquiries appropriately.
• Provide exceptional customer service to walk-in and phone customers.
• Support rental transactions and administrative processing as needed.
• Communicate professionally with customers, vendors, and corporate personnel.

Records Management & Administrative Support- Maintain organized paper files and records.

• Scan, copy, and upload documents into shared digital filing systems.
• Ensure corporate office has access to current electronic records.
• Retrieve paper files and documentation upon request.
• Assist with data entry and document management projects.
• Support general office operations and administrative tasks.

Qualifications- Previous experience in Accounts Receivable, Accounts Payable, bookkeeping, or office administration preferred.

• Customer service experience required.
• Strong attention to detail and organizational skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Comfortable learning new software systems.
• Strong verbal and written communication skills.
• Ability to maintain confidentiality and professional business standards.

Preferred Qualifications- Experience in equipment rental, construction, industrial services, or related industries.

• Experience with accounting or ERP software.
• Purchase order and invoicing experience.
• Collections experience.

Key Competencies- Organization and time management

• Customer service excellence
• Financial accuracy
• Problem-solving
• Professional communication
• Dependability and accountability
• Record keeping and documentation management

Benefits- Competitive compensation based on experience.

• Stable, long-term career opportunity.
• Supportive team environment.
• Opportunity for growth and advancement.

You should be proficient in:

• Bookkeeping
• Accounts Payable (AP)
• Accounts Receivable (AR)