Account Manager

The Account Manager is responsible for developing new business opportunities, managing client relationships, and growing existing accounts. This role serves as the primary point of contact for clients, identifies staffing needs, and partners with recruiting teams to deliver workforce solutions that support client objectives.

Essential Duties

• Identify and develop new client opportunities through prospecting, networking, referrals, and sales activities.
• Manage and grow existing client accounts.
• Build relationships with hiring managers and key decision-makers.
• Conduct client meetings, presentations, and site visits.
• Generate and manage job orders.
• Partner with recruiting teams to ensure successful fulfillment of client staffing needs.
• Negotiate rates, service agreements, and contract terms.
• Resolve client concerns and maintain high levels of customer satisfaction.
• Maintain accurate sales, prospecting, and account activity records.
• Achieve established sales and account growth objectives.

Qualifications

• Minimum of 2 years of staffing industry experience in account management, business development, recruiting, or a related staffing role.
• Proven ability to develop new business and manage client relationships within the staffing industry.
• Experience supporting industrial, manufacturing, and skilled labor staffing accounts preferred.
• Experience working with clients hiring for administrative, clerical, and professional office positions preferred.
• Strong communication, negotiation, and relationship-building skills.
• Proficiency with CRM, ATS, and Microsoft Office applications.
• Valid driver's license and reliable transportation.